Operations Manager
CurrentI manage operations, processes and projects in an employment agency.My responsibilities are:- managing an IT project (development of an internal web application with the target B2B area; team of 4 employees)- creating a mobile application (creating a mobile application from scratch in the area of law and education; team of 8 employees)- conducting HR projects (acquiring, implementing, training and delivering temporary employees to clients, structuring and implementing procedures; team of 3 employees)- developing language-related services (teaching, interpreting/general-specialized translations,- localization of products and services, creation of educational materials; team of 4 employees)- maintaining contact with stakeholders and taking care of B2B relationships- solving problems and improving work- taking care of documentation circulation and its development- implementation of procedures, schemes and work system as well as agile management- conducting recruitment and acquiring new employees- process management and improvement- establishing relationships with companies and ensuring the development of cooperation- coordination and supervision of temporary workers, including their recruitmentcoordination of employee transfers/travels between cities and companies- negotiating terms of cooperation with companies and concluding contracts- telephone contact with B2B and B2C clients- analysis of market behavior and trends- developing marketing concepts and implementing them- developing and coordinating the conclusion of contracts with temporary employees- assistance in legalizing the stay of foreigners- acquiring new customers- cooperation with graphic designers in creating promotional and advertising materials- organization and coordination of accommodation for (including negotiations and contact with the client) temporary workers- management and coordination of the IT and HR departments along with structuring- payroll coordination