As COO, I oversee the daily operations and execution of Suada’s strategic vision. I workwith multiple teams—ranging from UX/UI designers to development teams—tocontinuously improve our platform, ensuring it remains at the forefront of digitallearning technology.Key responsibilities:• Leading the development of Suada’s product to ensure it meets the needs of ourclients.• Managing the day-to-day operations to ensure eHiciency and client satisfaction.• Collaborating with clients to identify opportunities for further innovation andimprovement.

In my role as the Creative Services Manager I am responsible for all forms of design, marketing, promotion, and implementation of marketing strategies to support all initiatives under Future Fit’s three new divisions: Learner Recruitment, Learner Experience and Learner Engagement. My role also includes being tasked with overseeing the daily operations of their marketing teams (Graphics and Video production), which will require workflow management not only between these teams, but also across other divisions of the company. The Creative Services Manager is a role which is at arm’s length of all divisions but considers Learner Recruitment as its primary focus however, the creative production of content to support Learner Experience and Learner Engagement, is also key.To make the most effective decisions, as Creative Services Manager I must analyse consumer data and market insight to ensure that the creative strategy deployed, regardless of the division it’s created for, is tailored to the intended audience. This requires a strong vision for how the company can maintain media presence across multiple sources, which involves working closely with graphic design personnel and video teams to ensure that the visual aspect of the media experience aligns with the company's vision. I pride myself on my communication skills and that is essential in this role to ensure that projects are progressing efficiently and having input directly into any management level meetings where creative direction is required, such as new product launches or marketing promotions.

Overseeing the creation of exciting and engaging new video content to raise brand awareness and drive enquiries. Strategise and set into motion ideas of new materials for our audience, ensuring we stay innovative and deliver high quality multimedia content.

Lead on all creative video production and media content. Design and delivery of promotional and developmental video packages for clients in the corporate sector.

General customer assistance within the Foods department of Marks and Spencer Hedge End.