Lewis Blackman Email & Phone Number

London, England, United Kingdom

Flagship Store Manager Role

Oxford, England, United Kingdom

Key City Store Manager Role

Aylesbury, England, United Kingdom

Uxbridge, Greater London, United Kingdom

Complete End of Week feedback report, wins and losses for the week, Product selling and not selling in store, what stock we are low on and need requesting and just a general overview of how the stores productivity went for the week. • Use weekly commercial and Informer as a guide to make commercial decisions based on the store performance and best sellers/new lines in both the company and the store. • Experience in opening and cashing out the store. • Product request weekly – Using… Show more Complete End of Week feedback report, wins and losses for the week, Product selling and not selling in store, what stock we are low on and need requesting and just a general overview of how the stores productivity went for the week. • Use weekly commercial and Informer as a guide to make commercial decisions based on the store performance and best sellers/new lines in both the company and the store. • Experience in opening and cashing out the store. • Product request weekly – Using the website to see what new stock is about or what brands we are underperforming on and looking at getting best sellers and more lines sent in to help boost sales and meet customers demands. • Experience in uploading timesheets, new starters, leavers and absences on the portal. • Using daily targets to assign individual targets to staff for the shift for the day to help them achieve productivity and contribute to store sales. • Monitor KPIs to make sure we are meeting targets, using weekly reports such as Tablet sales, Customer feedback cards and productivity to make sure the store is running to the maximum.• Conducting investigations for disciplinary relating to high absence levels.• Monitoring staff performing by completing return to works and recorded conversation for serious matters.• Taking part in two weekly conference calls with the district and the Area Manager to discuss last weeks trade and this weeks commercial action points. • Covering other stores when the managers are away or sick and running their store for the day for them. Show less

Uxbridge, Greater London, United Kingdom

• Complete End of Week feedback report, wins and losses for the week, Product selling and not selling in store, what stock we are low on and need requesting and just a general overview of how the stores productivity went for the week. • Use weekly commercial and Informer as a guide to make commercial decisions based on the store performance and best sellers/new lines in both the company and the store. • Experience in opening and cashing out the store. • Product request weekly –… Show more • Complete End of Week feedback report, wins and losses for the week, Product selling and not selling in store, what stock we are low on and need requesting and just a general overview of how the stores productivity went for the week. • Use weekly commercial and Informer as a guide to make commercial decisions based on the store performance and best sellers/new lines in both the company and the store. • Experience in opening and cashing out the store. • Product request weekly – Using the website to see what new stock is about or what brands we are underperforming on and looking at getting best sellers and more lines sent in to help boost sales and meet customers demands. • Experience in uploading timesheets, new starters, leavers and absences on the portal. • Using daily targets to assign individual targets to staff for the shift for the day to help them achieve productivity and contribute to store sales. • Monitor KPIs to make sure we are meeting targets, using weekly reports such as Tablet sales, Customer feedback cards and productivity to make sure the store is running to the maximum.• Conducting investigations for disciplinary relating to high absence levels.• Monitoring staff performing by completing return to works and recorded conversation for serious matters.• Taking part in two weekly conference calls with the district and the Area Manager to discuss last weeks trade and this weeks commercial action points. • Covering other stores when the managers are away or sick and running their store for the day for them. Show less

Uxbridge, Greater London, United Kingdom

• Won Gold at the Annual Visit from the company directors, where they mark on a list of different variable, such as Commercial decisions, Stock room management, compliance, merchandising and KPI awareness, we got 94 points out of a 100.• Experience in Cashing out and Opening the Store. • Filling out all the end of week paper week such as refund reports, staffs discounts reports and timesheets for all the relevant departments. • Being in charge of creating the weekly rotas and… Show more • Won Gold at the Annual Visit from the company directors, where they mark on a list of different variable, such as Commercial decisions, Stock room management, compliance, merchandising and KPI awareness, we got 94 points out of a 100.• Experience in Cashing out and Opening the Store. • Filling out all the end of week paper week such as refund reports, staffs discounts reports and timesheets for all the relevant departments. • Being in charge of creating the weekly rotas and keeping track of the store spent hours. • Implementing and creating a holiday document to keep track of all staff holidays and requested days off. • Action VM moves and new promotional launches. • Managing the shop floor to ensure that the store is running to maximum productivity and everyone is working to the best of their ability. • Making commercial decisions to help run the store and make changes around the store. • Filling out and actioning the daily schedule. • Conduction health and safety checks every week. • Supporting the Store manager during a period where there is no assistant manager, stepping up to take on some of the duties. • Using the tablets to check stock levels, customer orders, create customer orders and help customer collect their orders through click and collect. • Actioning all documents that come down from head office, taking part in conference calls with the district, filling out end of day journals for sales and KPIs and tracking these against last year using excel documents and the back office software. Show less

Uxbridge

Achievements and responsibilities: • Experience in Cashing out and Opening the Store. • Delegating jobs to the Cast Members and ensuring all tasks for the day are completed and to a high standard.• Implementing a cleaning rota for the Store and also a log sheet for the Stockroom to monitor Cast activity there and ensure standards are maintained. • Had the opportunity to help with aiding on the working rotas for the week. • Ensuring that all-important documents that come down… Show more Achievements and responsibilities: • Experience in Cashing out and Opening the Store. • Delegating jobs to the Cast Members and ensuring all tasks for the day are completed and to a high standard.• Implementing a cleaning rota for the Store and also a log sheet for the Stockroom to monitor Cast activity there and ensure standards are maintained. • Had the opportunity to help with aiding on the working rotas for the week. • Ensuring that all-important documents that come down from Head Office are actioned precisely and on time, then signed off. • Completing the Weekly feedback report and also nightly reports to keep track of the Stores targets and progression. • Being the manager in charge of Stockroom and Visual Merchandiser after how I worked as a Cast Member.• Conducting walkthroughs of the Store with the District Manager and other Managers from other Store when they cover.• Manage the shop floor during the day to ensure all the Guests get the best experience in Store and that the Store always looks inviting with a friendly atmosphere. • Managing Deliveries and ensuring everything is processed.• Conducting Loss prevention Audits and Health and Safety Audits. • Conducting interviews and training the new Cast Members on how to work effectively with The Disney Store.• Leading the set up of the Stores current Stocktake and running point on making sure everything is set up for the day and also participating in the Stocktake count. Show less

Uxbridge

Achievements and responsibilities: • Giving Guests the Disney experience and ensuring that they all get given good guest service. • Processing transactions refunds and exchanges through the till.• Processing Deliveries and being left in charge to manage the Deliveries. • Replenishing and restocking the Store, always ensuring high level of stock management efficiency.• Being Visual Merchandising trained and being the in store Visual Merchandiser for the Store… Show more Achievements and responsibilities: • Giving Guests the Disney experience and ensuring that they all get given good guest service. • Processing transactions refunds and exchanges through the till.• Processing Deliveries and being left in charge to manage the Deliveries. • Replenishing and restocking the Store, always ensuring high level of stock management efficiency.• Being Visual Merchandising trained and being the in store Visual Merchandiser for the Store. • Opportunity to cover at Disney’s Head Office over the Christmas period where I got to learn all about the documents that are sent to Store. • Implemented an Annual, which was distributed around the Disney Stores in Europe detailing the upcoming releases for the year. This was carried on the following year. • Covered at different Disney Stores, requested by the District Manager, to help with Visual Merchandising and also Stockroom clear up, being request 5 times by the Disney Store in Harrods to help. • Become a Disney Store Ambassador, which is a Cast Member who is a role model for the rest and helps the management team by taking on extra responsibilities. • Organised and run events for charities to help raise money in Store for the Company.• Produced product knowledge and Disney trivia posters to aid guest service and increase the mystery shop results. • Awarded Cast Member of the Quarter twice, which is the maximum times the award can be won, due to my hard work over both Christmas periods and supporting the managers to the best of my ability. • Trained to dress the display windows and training other Cast Members to help me with this. • Training new Cast Members so that they are fully equipped to work with Disney.• Participating and helping to set up Stocktakes. Show less

Uxbridge

Achievements and responsibilities: • Processing deliveries. • Answering incoming calls.• Processing transactions and refunds on the till• Aiding with cashing out and opening the Store. • Replenishing and restocking the Store.• Being in charge of different zones of the Store such as the Fitting rooms and the front of the Store to deter Loss Prevention.

Hounslow

Achievements and responsibilities: • Maintaining the standards of the Store. • Replenishing and restocking the Store.• Being in charge of zones of the Store such as the Fitting rooms and the front of the Store to deter Loss Prevention. • Checking the stock to ensure all the prices are up to date. • Making sure all the stock is tagged correctly. • Visual Merchandising the stock on the shelves and dressing the mannequins in the window to interest customers. • Training… Show more Achievements and responsibilities: • Maintaining the standards of the Store. • Replenishing and restocking the Store.• Being in charge of zones of the Store such as the Fitting rooms and the front of the Store to deter Loss Prevention. • Checking the stock to ensure all the prices are up to date. • Making sure all the stock is tagged correctly. • Visual Merchandising the stock on the shelves and dressing the mannequins in the window to interest customers. • Training new staff so they are fully equipped to do the job. Show less

Diploma, Visual Merchandise

• What visual merchandising is, why visual merchandising plays a vital role in the retail industry. • The various kinds of internal.

Bachelor’S Degree, Forensic Science, 2:1 (Second Class Honours [First Division])

BSc Forensic Science with Foundation Degree - 2:1 [Second Class Honours (First Division)] Modules Included: • Research Methods •.

Gcse, A Levels, English, English Literature, Mathematics, Science, Ict, Geography, Music, Religous Education

Activities and Societies: Rock Challenge Dance Competition - Dancer (2008), Backstage help(2009), Stage Manager (2012) 2 A Levels, 1.