Lewis Ferguson Email and Phone Number

Previously based in Barcelona for 2yrs and now currently at Glasgow international airport Scotland. Fly a range of exciting routes around Europe and beyond.

Completed the Airline First Officer programme at Flight Training Europe. ATPL, CPL, IR, MCC, JOC. Graduated May 2016 and successfully selected by Easyjet to fly the A320.

First key point of contact for patients looking for medical assistance.My function was to collect and record information, identifying patients in need of an immediate response, direct callers to clinical colleagues for further assessment or health information or to other NHS services.This role greatly improved my communication proficiency. It also trained me how to deal with a large amount of stress and how keep performance to an optimum level as some patients would be in a life threatening condition so performance and vigilance were of utmost importance.

Every day, about 100,000 passengers board a plane from Heathrow. Our Security Team has to do a hugely important job as patiently and politely as possible. And that’s not always easy when you’re dealing with passengers of every kind, in every mood, from all corners of the earth.You want to help people on their way while keeping an eye on anything out of place. You have to know when to be sensitive and when to be assertive. Safety is paramount, but good customer relations are vital too.It’s a delicate balancing act and it calls for excellent people skills, a calm temperament and keen powers of observation. I was successfully in gaining a 6 month contract to work as a Security Officer based out of the busiest airport in Europe, London Heathrow combined with my studies. My role required me to provide a safe and courteous environment for passengers as they embark on their journeys, ensure compliance with security requirements in a courteous way, be part of a multi-disciplined team operating X-ray equipment, searching passengers and luggage and checking ID and vehicles and interact with people from different countries and cultures. The skills I obtained from this position where invaluable , first and foremost great ‘people skills’, with the ability to communicate and connect with all kinds of people. Patience was also vital to keep calm under pressure and with an eagle eye for detail.