The role reports directly to Chief Executive Officer in the following duties:Job Description:• Assist in the development, maintaining and publishing of Group IT policies, standards and guidelines• Responsible for all aspect of the company’s IT and systems including hardware, software, network, security and communicationo 99.9% uptime availability through robust resilient architecture and planned maintenanceo Optimal asset management which include servers, switches/routers. PCs/Laptops, smartphones o Network bandwidth monitored to ensure that bandwidth adequately supports business requirements (messaging, voice, video, ERP, SF.com, etc.)o Data on servers and PCs are backed up on a timely basis, recovery within reasonable time to meet business requiremento Planned database and system administrationo Update and patches (security, software, OS etc.) tested and installed timelyo Security from current known threats for all LAN/internet networks and all hardware attached to the networko Licensing is adequate, monitored and compliant• Responsible for coordinating the evaluation, deployment and management of current and future IT systems across the organization• Responsible for the implementation and control of the projects that relate to the selection acquisition, development, installation of major IT including hardware, software maintenance contract.• Categorize, plan and prioritize report/enhancement for software/application requested, evaluate them by ROI and address them in a timely manner• Ensure IT systems and operations comply to application laws and regulations• Ensure that Group has a robust disaster recovery and business continuity plan; manage IT incidents to minimize business impact and protect company assets and reputation. • Support and guide regional IT infrastructure teams• Develop, coordinate and manage annual IT CAPEX and OPEX budget• Provide training for new IT as well as retraining to address/improve user environment

Strategies, conceptualize, develop and implement SAP ERP system & IT applications with suitable technologies to meet business’s requirement. Project manage vendors and IT contracts to ensure contractual obligations are met and the successful delivery of cost-effective projects. Provide consultancy to users on best practices, reviewing and improving their work processes to enhance productivity and maximize business performance. Develop and maintain MIS documentation for all operational procedures and IT policies in accordance to the ISO requirement. Formulate, implemented and regularly reviewed of Business Continuity and disaster recovery procedures. Formulate & audit internal IT policies. Perform daily administration tasks and manage 2nd level support to SAP & IT applications. Hire, train, develop, and lead a 20-person technical team.