Lewis Ramsey

Lewis Ramsey Email and Phone Number

Dispatch Manager at AAA Club Alliance @ AAA Club Alliance
wilmington, delaware, united states
Lewis Ramsey's Location
Amelia, Ohio, United States, United States
Lewis Ramsey's Contact Details

Lewis Ramsey work email

Lewis Ramsey personal email

n/a
About Lewis Ramsey

Lewis Ramsey is a Dispatch Manager at AAA Club Alliance at AAA Club Alliance. He possess expertise in call centers, team building, customer satisfaction, customer retention, leadership and 26 more skills.

Lewis Ramsey's Current Company Details
AAA Club Alliance

Aaa Club Alliance

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Dispatch Manager at AAA Club Alliance
wilmington, delaware, united states
Employees:
2657
Lewis Ramsey Work Experience Details
  • Aaa Club Alliance
    Dispatch Manager I
    Aaa Club Alliance Aug 2024 - Present
    Cincinnati, Ohio, United States
    View
  • Aaa Club Alliance
    Dispatch Supervisor Ii
    Aaa Club Alliance May 2006 - Aug 2024
    Cincinnati
    Responsible for supervising the daily activities of a high volume multi-state dispatch/call center to ensure overall efficiency while providing excellent customer service.Responsibilities Include: Interviewing and selection process, coaching and development, writing and conducting performance appraisals, development plans, writing and conducting disciplinary/counseling sessions, monitoring unit activities, analyzing reports related to department and employee performance, process improvement, and quality assurance.Skilled in SLII Leadership, Behavioral Base Interviewing, Computer Aided Dispatch, Call flows utilizing Genesys, Avaya and Cisco Telephone Systems, NICE, and Workday.
    View
  • Aaa Club Alliance
    Dispatcher
    Aaa Club Alliance Dec 2005 - May 2006
    Cincinnati, Ohio, United States
    View
  • Miami Township Fire & Ems
    Firefighter/Emt
    Miami Township Fire & Ems 2000 - 2007
    Milford, Ohio
    State of Ohio Firefighter 2 and EMT-B
  • Medic One Ambulance
    Communication Center Manager
    Medic One Ambulance Jan 2005 - Nov 2005
    Cincinnati, Ohio Area
    I was responsible for managing the daily activities of a dispatch/call center responsible for dispatching and receiving telephone requests for emergency and non-emergency ground ambulance transportation.
  • Medic One Ambulance
    Emt
    Medic One Ambulance 2000 - 2004
    Cincinnati, Ohio Area

Lewis Ramsey Skills

Call Centers Team Building Customer Satisfaction Customer Retention Leadership Training Microsoft Office Operations Management Team Leadership Microsoft Excel Process Improvement Strategic Planning Account Management Computer Aided Dispatch Emergency Medical Dispatch Data Analysis Performance Improvement Customer Service Coaching Employee Learning And Development Critical Thinking Call Management Dispatching Customer Relations Employee Engagement Leadership Development Employee Training Business Process Improvement Procedure Development Procedure Creation Emergency Procedures

Lewis Ramsey Education Details

Frequently Asked Questions about Lewis Ramsey

What company does Lewis Ramsey work for?

Lewis Ramsey works for Aaa Club Alliance

What is Lewis Ramsey's role at the current company?

Lewis Ramsey's current role is Dispatch Manager at AAA Club Alliance.

What is Lewis Ramsey's email address?

Lewis Ramsey's email address is lr****@****oup.com

What schools did Lewis Ramsey attend?

Lewis Ramsey attended University Of Cincinnati.

What skills is Lewis Ramsey known for?

Lewis Ramsey has skills like Call Centers, Team Building, Customer Satisfaction, Customer Retention, Leadership, Training, Microsoft Office, Operations Management, Team Leadership, Microsoft Excel, Process Improvement, Strategic Planning.

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