Lewis S. Email & Phone Number

London, GB

Available on request for Salesforce consulting assignments, such as those outlined below. Experienced in Financial Services, Government and Defence, Information Technology, and International Development.

JET delivers seamless event registration and ticketing solutions for conferences and exhibitions◆ Digitally transformed revenue operations during a full greenfield implementation of CPQ+, Sales Cloud, Service Cloud, Adobe Sign, Einstein Activity Capture, Einstein Call Coaching for MS Teams Video, and 3CX Call Logging to automate 70% of administrative sales.

The Shard, City Of London

Foresight is a leading sustainability-focused investment manager in the Financial Services sector, specialising in infrastructure, private equity, and renewable energy investments to drive long-term growth and positive environmental impact.◆ Promoted to re-architect a £400k Net Zero and Experience Cloud project to transform FCA Sustainability Disclosure.

The Shard, City Of London

◆ Project Managed third-party vendors Futureform and PwC to deliver 4 greenfield and brownfield implementations across 450 users aligned to company objectives◆ Safely exploited AI to enrich data quality by 35% across portfolio of 270 companies managed by Private Equity department in 4-hours◆ Influenced CTO and CFO to subcontract penetration testers ahead.

Datto vends mission-critical business continuity and disaster recovery (BCDR) software services via B2C and B2B channels◆ Seconded to establish Major Incident and Problem Management across Enterprise Systems to lead the launch of Service & Experience Cloud for 1.2m users◆ Integrated robotic testing using Datadog to proactively monitor key processes for.

◆ Promoted to lead service management for a team of 8 Systems Administrators and 22 3rd-party Support Representatives to manage integrated systems for lead-to-cash processes◆ Identified $16m un-billed monthly recurring revenue (MRR) and led the programme across departments to restart billing this sum from an excess of 20k customers

Reading, England, United Kingdom

◆ Embedded SOX-compliance in Enterprise Systems for $540m IPO on NYSE during COVID-19. Influenced hiring of consultant who identified access vulnerabilities I remediated◆ Documented user guidance, run book and training videos for 2.4k staff to leverage NetSuite, Store, Salesforce CPQ (connected by MuleSoft) and back-office systems

Oxford, United Kingdom

Founded in 1096, the University of Oxford is the oldest English-speaking research collegiate in the world◆ Maintained day-to-day operations in Salesforce and seamlessly upgraded from the 'Classic' User Interface (UI) to the 'Lightning' UI across 400 users◆ Conducted a Data Protection Impact Assessment for Salesforce and Marketing Cloud as to how.

Oxford, United Kingdom

OPM's mission is to help low- and middle-income countries achieve growth and reduce poverty and disadvantage through public policy reform.◆ Reduced working capital by £900k on average, by identifying that 7k suppliers were being paid 6 days too early vs. standard 30-day UK prompt payment terms which eliminated a severe impact on cashflow◆ Established Group.

Oxford, United Kingdom

◆ Supported United Nations to end HIV/AIDS by 2030 by devising and maintaining database to recruit, deploy and trace 1.1k consultants world-wide within 48-hrs◆ Administrated lifecycle for up to 30 simultaneous projects across the UK Department for International Development Fast Response Team Programme

Oxford, United Kingdom

Oxfordshire, England, United Kingdom

Amersham

◆ Rescued 4 casualties with life-saving treatment as a Royal Life-Saving Society Qualified Lifeguard⟢ Treated a suspected spinal injury ⟢ Coordinated the medical evacuation of a climber with a broken leg⟢ Saved a drowning child⟢ Bandaged a bleeding eye◆ Coached Climbing as a Arrampica Indoor Climbing Wall qualified instructor⟢ Progresses classes of 18.