Successfully exited after driving the rapid growth of RevOps focused firm by leading strategy and execution, cultivating exceptional talent, validating market fit and pricing strategies, optimizing service offerings and staffing, and fostering a culture of continuous improvement to effectively serve the SMB market.

Lead end to end product, services, and support teams in solving complex customer problems through oversight of delivery, innovation, advisory, and support across Incapsulate’s State & Local Government footprint. Leverage Salesforce platform and technology to enable business-led and customer-centric transformations.

Lead an internationally distributed, multi-discipline team of Salesforce Software Architects, Software Engineers, and QA Engineers in the analysis, design, development, implementation, evaluation, and monitoring of new and existing systems-related projects.

Worked within Deloitte’s Federal Technology Consulting service area to develop Agency wide System Architecture program, lead successful development and implementation of 17 applications and 1 successful travel system implementation and support several strategic firm projects, help craft Federal Practice positions and develop methods for driving new business.

Founded, grew, and successfully sold boutique Technology and Revops Consultancy. Established the business with one employee and one client, expanding to manage clients from Baltimore to Charlotte and employees from DC to New Delhi, working together to advance client needs and improve service offerings.

Supported implementation of Navy ERP by working with 100+ member SAP technical teams, 3rd party vendors, and their government counterparts, tracking program budget, risk, and schedule to deliver enterprise system on time and on budget.

Develop and stand up an ongoing program with the aim of evaluating and improving management and marketing functions at over 40 schools through change management and implementation of best practices.