Senior Quality Assurance Analyst
Current*Manage and train groups of 4-8 new QA testers simultaneously on QA best practices in person and remote work environments *Collaborate alongside developers to pinpoint major issues and crashes on the Crash Patrol server*Work in both small and large teams, ranging from 18 to more than 200 teammates*Can work autonomously on complex tasks, such as maintaining an average of 4-6 trackers simultaneously, which contain large amounts of data*Provide QA support across major projects by executing various test cases, such as positive, negative, regression, SWAT, smoke, and exploratory testing to ensure software quality in the form of both traditional games and games as a service (GaaS)*Report, track, and execute approximately 30-50 test cases entered into Jira weekly*Develop documentation on Confluence for the rest of the team via page creation and edits*Test both single player and multiplayer games with the intent to confirm performance, stability, frame rate, connection testing, audio testing, and UI*Troubleshoot alongside development team by working directly with code for crash analysis and mitigation*Proficient with testing on PC, Xbox Series X (XBSX), Playstation 4 (PS4), and Xbox One (XB1)Credited on/Role:*Redfall - QA Trainer and Assignments Lead*Doom 1 Remaster - Playtest*Doom 2 Remaster - Playtest*Doom Eternal DLC 1 - Playtest*Fallout 76 - Systems Coordinator*The Elder Scroll V: Skyrim Nintendo Switch - Playtest*Dishonored Definitive Edition - Tester (Contractor)*The Elder Scroll V: Skyrim Special Edition - Smoke (Contractor)*Fallout 4 - Crash Patrol (Contractor)*The Evil Within DLC 1 - 3 - Compatibility (Contractor)
