Part of the Pugman Media Group, Northern Irelands leading graphic, web and media enterprise. New expansion has created an exciting role to push the brand to new territory here in Scotland. Working B2B to develop stand out graphics, web development, marketing materials and media that showcases the very best face of your company - as franchise owner I endeavour to give the very best to every client that engages with us. Your business is unique. Give it the best platform possible.

New role created within company to expand the business long termCreated structure to achieve Best Bar None Gold Award 2023, leading a team to ensure all health & safety, licensing and regulatory documents, practices and concepts are adhered to and up to date - Acheived full PASS year on year in Food Standards Health & Hygiene information schemeCreated training hub, training plans, new regulations, implemented changes in company framework and future proofing business for health and safety purposesOrganised finances, forecasts, P&L, budgets, ordering, invoicing, dealt with sponsorships (negotiated 38 sponsorships in 2023) maintained core networking

Improved to become one of Edinburgh’s most vibrant night spots, increasing profits year on year all whilst adhering to tight budgets.Leading & directing a young team, overseeing recruitment whilst controlling wage budget target of 11%, update rotas, coordinate staff trainingConforming to control cost & overhead allowance weekly with quarterly reviewsConsistently meeting quarterly 5% target increase on wet & dry salesControlling all forms of marketing for the business, event publishing, social media campaigns, designing all graphic work using photoshop, utilising in house promotion methods including video ads, liaising with brands and promoters for ad & event purposesRegulating stock & order system, meeting wet stock target GP of 69%, organising rotation of dry stock whilst keeping to GP target of 67% Regularly making improvements to the building to keep up with trends, organising and budgeting for maintenance work even carrying out some tasks myselfFrequently serve on bar as well as making food for customers in a limited kitchen, enhanced bar cocktail and food menu each year, vastly improved upon customer service standards setting new goals yearlyAppropriately dealing with any complaints, implementing health and safety procedures as well as licensing laws, dealing with cash up, banking, till systems

Served simple drinks, led a small team to provide consistent, faster service.Launched and promoted promotionsLed a full PR team and organised special events with a very tight budgetGrew Databases for promotionImproved areas and aesthetics of the bar for service standardsDesigned cleaning, health & safety and training modules for staff

Booked & promoted popular acts such as Tinchy Stryder, Gaz from Geordie Shore, MK etc for nightclub as well as launching and promoting club nights and events Created & implemented marketing plans for each of the businesses in the groupDecided on the marketing and branding approach for a relaunch of a nightclubRecruited and trained staff for the relaunch of said nightclubWorked behind the bar, implemented service standards

Held job alongside my college studies, where I had simple cleaning tasks, and learnt further about the bar and restaurant side of things