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Jessica Lew personal email
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Jessica Lew is a Talent at Skydio at Skydio. She possess expertise in customer service, leadership, management, powerpoint, research and 11 more skills. Colleagues describe her as "Jessica has an outstanding personality. She is able to cultivate relationships within and beyond the organization. She is able to build a mutual understanding and a beneficial relationship between the client and the company. Her skills lead to the overall growth of the team. My professional endeavors with Jessica have always been profitable as she has been behind the achievement of major company goals. Her outstanding public speaking skills are unmatched as she is able to convince any group to rally behind her. She is a joy to work every time."
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Senior Recruiting Coordinator; Executive & R&DSkydio Mar 2024 - PresentSan Mateo, California, Us -
Senior Recruiting Coordinator; Gtm & G&ANavan Feb 2023 - Mar 2024Palo Alto, California, Us(everything in previous recruiting coordinator role + the below)**Q4 2023 Global Talent Award Winner - Volumizer Award for the largest amount of interviews scheduled in the quarter.*Q3 2023 Global Talent Award Winner - Volumizer Award for the largest amount of interviews scheduled in the quarter.- A subject matter expert in all areas of providing exceptional candidate experience for those going through the interview process- Partner with stakeholders from C-suite, VP to Manager levels and recruiters on how to better improve candidate SLA’s - Supporting 9 recruiters across the US for all open roles in GTM, G&A and SDR segments, equating to ~90% scheduling support on business side of the company- Bungeed to support R&D in Q3 2023 + above commitments- Main project leader and act as continuous coordination support for Navan’s (quarterly) Internal Mobility program for GTM promotional cycles- Process improvement by identifying internal pain points and launched a variety of projects for increased efficiencies for the team and cross functional partners.- Assisted in implementing a new ATS extension tool (ModernLoop) for ease of scheduling, reducing SLA by more than half.- Maintain a strong NPS score by providing a strong experience internally and externally.- Regularly QA internal systems to ensure they were operating accordingly in favor of our day-to-day tasks.- Bungeed to support VP of Talent Acquisition as faux Executive Assistant support for 9 months: calendaring, collaborating with other EAs, inbox management, planning offsites, etc. -
Recruiting CoordinatorNavan Dec 2021 - Feb 2023Palo Alto, California, Us- High volume scheduling; supported 12 recruiters across all GTM & G&A segments in the US - equating to ~85% of scheduling support on business side of the company- Facilitated onsite candidate greets to ensure ease and comfortability for interviews with the team.- Worked cross functionally with stakeholders on all levels to ensure smooth scheduling and interview process.- Strategized and supported Q4 Batch Day/hiring surge to hire 36 SDRs in 6 weeks; resulting in 500 interviews scheduled.- Identified areas of improvement and conducted multiple projects that benefitted cross functional teams for quicker SLAs.
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Success Manager, Large EnterpriseSprinklr Mar 2020 - Aug 2021New York, Ny, Us- Oversee large enterprise customers with a total ARR equating $1.5M across client portfolio- Meeting/exceeding client retention goal QoQ and increasing contract consumption/adoption across entire book each quarter- Cross-collaboration with internal teams to forecast client renewals and drive upsell opportunities- A subject matter expert in Sprinklr’s Advertising module to be a strategic resource to key client stakeholders and ensure they see the value in utilizing the platform for all initiatives- Led executive business reviews to highlight key wins and evaluate growth opportunities tied to client’s business objectives- Identify client use cases and provide feature solutions that attests to their objectives- Establish, cultivate and build relationships with client stakeholders + C-suite level contributors- Developed and utilized business/technical acumen to best service clients + additional agency teams - Perform platform configuration and training for client teams to support value delivery and increasing adoption as it fits their workflows -
Customer Success ManagerFourandhalf, Inc. Nov 2018 - Mar 2020San Ramon, Ca, Us• Consistently meeting monthly quota of $50k/month for upsell and renewal expansion• Conduct full campaign reviews for ~30 clients/month to C-suite stakeholders to encourage renewal• Increase client retention and drive upsell revenue by exemplifying value of additional marketing services• Develop and present individualized marketing plans to show how KPI goals will be met with the addition of new services for next renewal term -
Sem/Ppc StrategistFourandhalf, Inc. Jun 2018 - Nov 2018San Ramon, Ca, Us• Manage ~70 different client paid search campaigns with up to ~$7k monthly budgets• Design and implement landing page strategies including multivariate and A/B testing to optimize conversion rates• Exemplify clients' business goals and target market through tailor-built campaigns• Perform campaign optimizations for better performance and increased conversion rates• Conduct quarterly reviews and present updated analysis to key client stakeholders
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Account ManagerFourandhalf, Inc. Oct 2016 - Jun 2018San Ramon, Ca, Us• Worked cross-functionally to execute ~100 client marketing campaigns resulting in ~$1 million in company revenue• Project manage all client marketing campaigns from start to finish; content, SEO/website, CRM, email marketing, paid-search, community management, etc.• Conduct quarterly campaign reviews and present to key client stakeholders on performance trends
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Product SpecialistApple Oct 2015 - Sep 2018Cupertino, California, Us
Jessica Lew Skills
Jessica Lew Education Details
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San José State University -
Shanghai UniversityStudy Abroad
Frequently Asked Questions about Jessica Lew
What company does Jessica Lew work for?
Jessica Lew works for Skydio
What is Jessica Lew's role at the current company?
Jessica Lew's current role is Talent at Skydio.
What is Jessica Lew's email address?
Jessica Lew's email address is jl****@****ons.com
What is Jessica Lew's direct phone number?
Jessica Lew's direct phone number is (510) 889*****
What schools did Jessica Lew attend?
Jessica Lew attended San José State University, Shanghai University.
What skills is Jessica Lew known for?
Jessica Lew has skills like Customer Service, Leadership, Management, Powerpoint, Research, Team Building, Social Media, Teamwork, Training, Microsoft Word, Account Management, Digital Marketing.
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