Online retail destination for curated self-care.

Training & Development Lead – Toyota Client (Connected Technologies Department)• Facilitated interactive employee engagement for the March 2021 TMNA Lunch & Learn• Transformed onboarding printed resources into a multimedia media onboarding experience and promotional video to support new hire engagement Project Lead – Microlearning Practice Area• Designed and led company-wide onboarding and training programs through ConveYour LMS.• Designed and managed company-wide cybersecurity awareness training, curating bite-sized learning engagements from static video content • Analyzed training programs and materials for efficiencies and designed revisions to support business outcomes• Engineered training materials and online supporting resources based on proven adult learning methodologies. • Using metadata and software automations, integrated end-user contact data into dynamic, customized onboarding and training experiences• Proactively identified, analyzed, and improved the process of adding new employees during the onboarding process by developing a new intake form utilizing automations and software metadata• Designed and delivered customized managed service packages, ranging from training support to mass communication distributions.Sales and Marketing Analyst – Concannon Business Consulting (Internal Support)• Analyzed marketing materials against market trends and led revisions in alignment with market trends• Interviewed prominent business leaders and documented key selling features of our partnership services to support our business publications and marketing initiatives.

• Successfully managed community-wide marketing events, leading teams of marketing and digital communication professionals through strategic initiatives.• Process improvement management• Developed and managed internal communications processes • Designed and distributed customized training packages for account users (print and digital)• Analyze data imports of more than 2700 unique records to troubleshoot company needs• Successfully program and manage district marketing and enrollment eventsthroughout the city of Dallas• Team lead for strategic marketing initiatives, such as open enrollment andapplicant retargeting campaigns• Provided support for 78 campuses through the design, implementation, and management ofSchoolMessenger, a mass communications system• Managed instructional design initiatives for learning materials throughout district departments, working with SMEs for specific details• Initiated sustainable business practice improvements, policies, and procedures

• Proficient in Yardi and OneSite Software • Designed strategic email campaigns for our target market audience • Provided virtual and in-person marketing support for 13 multi-family properties within the Uptown Dallas portfolio • Monitored and analyzed market competitors to provide continuous improvement in our marketing initiatives • Designed branding and marketing materials that adhered to established brand standards including fliers, in-office advertisements, web and social media materials • Negotiated collaborative sponsorships with local business owners to create and promote all residential events within the Uptown Dallas portfolio • Delivered proven appointment setting and customer service

• Successfully coordinated community events (25-300 attendees) showcasing local entrepreneurs • Designed program and course materials emphasizing the fundamentals of entrepreneurship and money-management • Awarded scholarship & capital grants to recipients ($50-$1500 per award) • Reconciled quarterly & annual financial reports for donor campaigns • Provided support to current students and program alumni through mentorship and career counseling

• Coordinated resident activities and produced quarterly newsletters• Retrieved monthly assessments, rental fees, and deposits• Maintained records of sales, rental activity, and property availability• Maintained databases and kept accurate records on lease agreements and supplier contracts