"Passionate Retail Manager | Luxury Watch Expert | Strategic Digital Innovator"With over two decades in the retail industry, specialising in watches, I bring a deep appreciation for craftsmanship, customer experience, and strategic growth. My career is built on a blend of retail management excellence and digital innovation, always with a commitment to delivering an unforgettable shopping experience that reflects my passion for timepieces and dedication to quality.As Watch Concession Manager at DA:YT Watches, I manage daily operations, from optimising inventory to selecting collections that capture the essence of the brand. I partner closely with our digital and marketing teams to create seamless experiences across both in-store and online channels, ensuring each customer finds the perfect watch to match their style. I’m proud to foster a high-performing team that consistently meets and exceeds sales targets through personalised service, in-depth product knowledge, and an eye for detail.My expertise includes:Spearheading data-driven strategies that elevate brand engagement and increase sales conversionsCurating and managing product assortments for retail and digital platforms, from flagship stores to e-commerce.Training teams to excel in luxury service and deliver a retail experience that builds lasting customer loyalty.A watch doesn’t just track time—it captures moments that matter. With a mix of hands-on management and strategic vision, I’m all about creating a store experience that resonates, connecting people with pieces they’ll love and remember. For me, it’s all in the details—just like the perfect timepiece.