Flexible availability with 15 years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients. Energetic and reliable, well-trained in overseeing CRM for high-end merchandise environments. Proven performer leverages superior communication and relationship-building strengths. Detailed focus to increase and retain long-term customers. I am a single mom of three girls, I am a hard worker. I believe where you work you represent the face of the company. Our jobs when hired on, is to give 100 satisfaction above and beyond to keep customers coming back. In my free time I like to paint. Anything with art or music I enjoy. Fun fact my birthday is on ST. Patrick's Day March 17th every year!