Senior Program Manager on the Developer Platform Team-Operational ownership and cross functional management of programs within the Developer Platform Team

Within Expedia Partner Solutions: Managed Program for key Financial Institution Partner/Client within including all initiatives, roadmaps, forecasting, reporting, and stakeholder management/communication in fast paced environment. • Cross functional role engaging with teams across Expedia to leverage resources and project requirements / business needs to drive results. • Managed and documented current risks and issues for all program initiatives. • Engaged and built relationships with cross functional teams and stakeholders to launch successful localized products and strategic initiatives. • Drove all program status flow down and report outputs to key internal / external leadership on a weekly basis. • Ownership of weekly Program Executive Leadership Meeting. • Managed the Executive Leadership facing Program master central page and all initiative pages within and all Program Management components required. • Developed and communicate detailed project plans and status updates throughout all phases of project development. • Collaborated with the Partner Solutions team to prepare and plan for all future and current projects to be consumed by the Program. • Worked with all partner teams on Covid-19 response initiatives to mitigate issues associated with the crisis and further improve the platform.

Program Manager, Marketplace Listing ToolsWorked with stakeholders across Amazon businesses globally to establish and clarify business requirements for Marketplace Category Expansion and Metadata configuration.• Used Agile approach to manage backlog and sprint prioritization for engineering team. • Translated user stories into requirements for engineering teams. • Used data to analyze impact and priority of changes for seller tools. • Worked with country launch teams to enable new marketplaces. • Worked with editorial teams to send announcements to customers for new features and changes. • Future sprint forecasting and planning. Drove roadmap with roadmap owner POC’s. • Facilitated Office Hours for all new business requests. Managed and maintained backlog. • Ownership of monthly Category Expansion Flash/metrics. • Served as the Global Diversity & Inclusion Focal and attended NYC Conference.

- Integrated Portfolio Management within Learning Training and Development and the Business Center.- Managed the Business Center Annual Offsite Meeting 2012 - 2015 for 70+ Employees. Included procurement of offsite logistics, agenda, and vendors to carry out highly successful collaborative offsite events directly benefiting the organization with Director and management participation and Visibility.- Led teams to carry out major/minor Software/system Block points pertaining to training initiatives requiring corresponding course updates for Technical and Professional Learning Solutions Portfolio.- Worked as Global Diversity and Inclusion focal and liaison for the Integrated Portfolio Management team.- Lead others and directed all phases of assigned projects for Instructor lead, Web based, and Blended Learning solutions from inception/analysis to completion with proficiency in all Project Management standards as defined by the industry. - Managed multi phased and cross functional projects using Project management methodologies and tools including ADDIE and PMBOK (Project Management Body of Knowledge). - Utilized proper templates and framework of project management for each project including Burndown charts, Reporting/Quad Charts, Project Plans & Gantt Charts, RACI Matrix’s, Project Charters, Lessons Learned, Work Breakdown Structures, Communication plans, Risk tracking, and mitigation, and management of blanket Statements of work (SOW’s), and Purchase Orders. - Served as the primary project contact to determine and document project objectives, key stakeholder requirements, identify risks, issues, and opportunities and criteria for success. - Experience within College/University Recruiting Team within Boeing at Engineering/Business Career Fairs.

Lead others and directed all phases of assigned projects (web, illustrative storytelling, motion graphics,print and corporate identity) demonstrating proficiency in all project management areas as describedby industry Project Management standards within an ambiguous environment. Ensured assigned individuals are executing the identified and assigned tasks and providing appropriate tracking and reporting per plan.Selected Accomplishments: Created and implemented lean process improvements to in house creative staff.Oversaw client liaison and lead project manager for client web Courseware training solutions. Formulated presentations and presented status to executive committee, to keep informed of progress and changes to a project. Established project requirements within the scope of the project, which integrates project data for decision makers. Analyzed integrated project for impact items (e.g. trade-offs among costs, schedule, quality, and risk) to make recommendations and utilize in lessons learned analysis.

Implemented and maintained resource forecasting methodsCoordinated meetings, client correspondence, and production assistanceBuilt extensive timelines and schedules with corresponding briefs/project plansManaged assets and project records to create case studiesCreated listings of all past/current work on Agency CompileManaged and maintained Basecamp programAssisted in the completion of New Business RFP's and pitches

Facilitated new employee interviewing and background checks.Organized and advertised seminars and events for potential clients.Dispersed marketing materials through online and community outlets.Implemented outreach through social media resources.

Produced and delivered prospective bids to builders/home owners. Worked with real estate professionals regarding staging details and plans.Created contracts and corresponded with legal professionals regarding contract stipulations. Assisted in staging and design work with each home/contract. Maintained all current stock and completed new retail orders.

Corresponded with PR agency regarding store opening details and marketing projects. Organized and input all merchandise in the Micros program. `Assisted in hiring all in-store employees for retail and food and beverage. Researched and selected merchandise based on all vendors and partners involved. Organized and facilitated all in-store events and media outreach and promotional projects.Worked one on one with CEO regarding product selection, store construction details, and employee related issues.

Successfully developed and managed a 100+ city public safety tour for the United States Department of Justice. Efforts resulted in significant consumer participation and news media coverageServed as project manager for integrated public safety campaign. Duties included but were not limited to event design, scheduling, trouble shooting, media promotion and government relations. Secured national, regional and local media coverage of the largest public safety campaign in US history. Developed an event management system that captured critical data information for community and government relations programs.