Lexi Berger Email & Phone Number

Georgetown, Co, Us

Georgetown, Colorado, United States

Supervise and lead a team of administrative assistants, permit technicians, Code Enforcement Officers and lead the STR Program for an unincorporated county in the ski mountains of Colorado outside of the Denver Metro area. All while implementing new processes and procedures to ensure maximum citizen outreach, participation, and satisfaction for our residents.

Georgetown, Colorado, United States

Intake and review Building (and other applicable Community Development departments) permits for Clear Creek County, Colorado. Answer calls regarding general zoning, building, planning, site development, and environmental health questions and assist with collecting documentation needed for complete applications. Monitor the permit review process and assist in identifying and requesting revisions needed on planning and construction documents, and receive payments for permits as well as coordinate issuance. Create and edit documents the county requires for each permit, and create and edit applicable forms. Manage and update the Permits section of the county website accordingly. Organize and facilitate demolition of expired building plans.

Breckenridge, Colorado

• Coordinate services with over 20 Property Management companies to facilitate over 1,000 visits of maintenance for over 800 units across properties• Collaborate and organize work with a team of approximately 20 technicians and two office personnel to guarantee owner and guest expectations are not just met, but exceeded• Inform and quote accounts with any Hot Tub damage repairs needed and advocate best form of action • Work in real-time with technicians as to what account we can get to immediately based on location and availability, per last minute issues reported

Breckenridge, Colorado

• Exceeded sales expectations for visitors to Breckenridge locations by varying 1-5%, providing prompt responses to inquiries, adding extra touch points during the sales closing process, and listening the customer needs• Created a Concierge Book for Front Desk to help facilitate better customer experiences while staying at Great Western Lodging.• Organized 200+ owner contracts and digitized them, created logging sheets and variable documents. • Worked with V12 and Quickbooks to process owner, HOA, distribution channels, and direct guest payments. Paid vendors and audited credit card and check transactions

Breckenridge, Colorado

• Oversee a staff of 20 employees. Implemented positive change throughout sales to increase efficiency and effectiveness in children's ski school lessons and programs operations.• Oversee children's ski school product sales, season pass and lift ticket sales and resort program product sales as well as assist guests with concerns in ski school of over 200 students aged 3-14• Manage team and office by creating supply orders, approving work schedules, working with ResortPOS, MyEmma, Guest Connect, and direct cash handling/depositing of safe over $15,000 dollars

Breckenridge, Colorado

• Perform daily operational duties including greeting, sending down zip line, and receiving guests on zip line, and inspecting 4 lines and over 50 trollies equipment daily. • Establish trusts with hundreds of guests during short time frame between introductions and proceeding with activities – ensuring that guests feel safe, and are enjoying their experience with the Fun Park• Navigate sensitive custom¬er situations with the best positive outcome – performing “rescues” for guests, making radio calls, while maintaining a calm demeanor and atmosphere for the guest in need

Breckenridge

Breckenridge, Colorado

British Columbia, Canada

Assisting with social media marketing and a bit of networking remotely from Fort Collins, Co while completing my Master's in Tourism and graduate certificate in Ski Area Management.

East Stroudsburg, Pa

Lake Harmony, Pennsylvania

White Haven Pa 18661

Taught skiing and snowboarding from ages three to adult. Provided for the safety and well being of all guests. Worked with large groups as well as one-on-one training. Participated in at least one skills clinical per weekend.

Bushkill, Pa

Supervised 5 level, 66 element ropes course and zip line amenity at major Pocono Mountain resort. Provided a fun, safe environment. Resolved guest concerns.. Worked very closely with the General Manager in planning and implementing team building activities for guests.

Master’S Degree, Tourism Management

Activities and Societies: Member of the Colorado State Climbing Team With strategic and ethical vision while championing sustainability.

Graduate Certificate, Ski Area Management

Bachelor’S Degree, Business Management W/Conc. In Mgmt & Focus In Commercial Recreation Mgmt.

Activities and Societies: Contemporary Dance Club Sport, Woodwind Chamber Ensemble, Jazz Band, Outings Club, Sigma Sigma Sigma.

General Studies

General Studies

High School

Activities and Societies: Cheerleading, Track & Field, Golf, Soccer, Band, Prom Committee, Variety Show, Yearbook Committee, National.