🚀 As the first product hire at SparkLayer, I collaborate closely with the founders to shape our product vision in the B2B e-commerce space. My passion lies in understanding customer needs and crafting exceptional experiences that empower businesses to scale and thrive.🤜🏼🤛🏽 Collaboration is at the core of my role. I engage with sales, marketing, support, and development teams to align our features with customer expectations. By gathering insights on what they’re hearing from customers and actively seeking feedback through interviews and surveys, I prioritise our product backlog and keep our offerings competitive.🌱 I’ve implemented a new company-wide feedback system in Notion which facilitates capturing customer insights and feature requests, ensuring that no valuable points are missed. This approach not only drives data-backed decisions but also enhances team spirit, fostering a culture of collaboration where everyone feels invested in our success. ✨ My commitment to continuous growth motivates me to refine my product management skills and explore new, innovative opportunities. As a member of Women In Product UK and a graduate from KCL's 6-month Product Management Career Accelerator, I strive to create impactful solutions that transform the e-commerce landscape.