Hello there!I am an experienced Human Resource Business Partner with a dedicated history in leadership and management. I enjoy helping others and exceeding their expectations. I am excited about learning and developing my career. Having worked in multicultural settings for several years, I enjoy connecting with people of different backgrounds and hearing about their passions and how I can help them. I'm a firm believer in getting through even the most challenging tasks with a smile and a little humor.I am an aspiring crypto native still learning but already a believer! What interests me the most is crypto’s ability to offer economic empowerment to all humanity. I believe that a lack traditional finance barriers will eventually result in crypto becoming the most used currency worldwide. The crypto world has unmatched growth potential, and I will continue to strive to be a part of that. I am eagerly awaiting the return of a bullish market! My desire to help people lead me to focus on gaining experience in HR areas; employee recruitment, training, conflict resolution, Benefits and Compensation, HR Records Management, and HR Policy Development. With a background in recruiting, I have expertise in networking, resume sourcing, cold-calling, candidate screening, interview preparation, and applicant tracking. I believe relationships with clients and candidates are crucial to success in recruitment. It is my responsibility to build and maintain those relationships to ensure a reliable pipeline. I am able to lead, motivate, and support a large or small team within a time-sensitive and demanding environment.I love traveling, it has allowed me to learn new perspectives and greatly influenced my leadership style. I have visited over 20 countries and worked in a diverse environment. Although Poland can be harsh in the winter, it is by far my favorite place. The people, food, and scenery make for beautiful memories. What countries have you visited? How has traveling influenced your leadership style?Feel free to connect and let me know! Lextillman@gmail.com
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People Operations LeaderBulls And Apes Project Apr 2022 - PresentSouthington, Connecticut, United StatesSpearheaded Bulls & Apes Project's cultural transformation as a leader in the role of Culture and People Operations Leader, resulting in a 30% increase in employee satisfaction and a 20% decrease in turnover rate.Innovated and optimized people operations processes, driving a 25% increase in operational efficiency and a 15% reduction in processing time for HR tasks.Led cross-functional HR projects, incorporating industry trends and best practices, resulting in a 40% alignment of HR strategies with business objectives.Fostered a positive and inclusive company culture, aligning with company values, resulting in a 25% increase in employee feedback participation and a 25% increase in employee engagement scores within 6 months.Drove DEI initiatives, leading to a 20% improvement in diversity hiring; implemented strategies to ensure fair treatment, representation, and opportunities for all employees.Addressed employee concerns, conflicts, and grievances, achieving a 15% decrease in employee relations issues and maintaining a 95% satisfaction rate among internal clients for issue resolution.Identified training needs and created professional development programs, driving a 10% boost in overall productivity; collaborated with managers to create individualized development plans for team members.Collaborated closely with leadership to develop and manage performance management processes, resulting in a 12% rise in employee performance scores, while also achieving a 15% decrease in employee relations issues and a 25% increase in employee engagement scores within a year.Generated and interpreted comprehensive HR metric reports, providing valuable insights into turnover rates and diversity figures, which led to a 20% improvement in diversity hiring and a 10% reduction in turnover.Executed flawless recruitment, onboarding, and skill-focused training, leading to a 20% decrease in time-to-fill for open positions and a 30% increase in new hire retention after six months. -
HrbpWorkdao Jul 2022 - Jan 2023California, United StatesSuccessfully managed and oversaw the comprehensive process of apostilling company formation documents for 13 countries, ensuring strict adherence to timelines and requirements, resulting in a 100% success rate Ensuring compliance with local and international employment laws and regulations, including those related to payroll, benefits, and taxes.Coordinating payroll and benefits administration for international employees, including working with local payroll providers and benefit providers.Assisting with onboarding new international employees, including helping them understand and navigate local employment laws and practices.Providing guidance and support to international employees on HR-related issues such as leave policies, performance management, and career development.Partnering with the leadership team to develop and implement HR strategies and initiatives that support the overall goals of the organization.Managing employee relations issues and disputes, including mediating conflicts and working with management to resolve issues.Maintaining employee records and data, including payroll and benefits information.
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Human Resources SpecialistToken Metrics Jan 2022 - Jul 2022Austin, Texas, United StatesWell-versed in Technical Recruiting within the Crypto space, particularly for Data Scientists, Full stack Developers, Financial Analysts, and Blockchain Researchers. Recognized as a staff member of the month for 4 consecutive months. Oversaw daily operations of the 4-member HR department often consulting on Marketing campaigns, events, and promotional merchandise. Maintained staff records for 30+ Fulltime employees and 70+ contractors worldwide ensuring compliance with laws and regulations.Designed and directed company-wide training programs on unconscious bias, diversity, and inclusion and achieved 100% participation. Managed wellness, benefits, and performance reviews for 100+ staff identifying opportunities for staff motivation/development/support.Identified staffing needs, created job descriptions, and built a 17k candidate pipeline. Negotiated employment agreements with 10 recruiting agencies and 20 direct candidates. Developed and implemented HR policies providing company-wide and individual training. -
Director Of OperationsOwlkids Academy Apr 2018 - Dec 2021Lewes, Delaware, United StatesLaunched Gdansk office and recruited a new team of 15 employees; grew office revenue by 175% in the first nine months (representing 20% of company revenue). Rewarded within 15 months for solid performance, organizational impact, and project management skills.Analyzed data from 2500 monthly active users to guide marketing and product strategies; increasing average app engagement time by 3X and decreasing drop-off by 30%.Identified and designed steps to reduce employee absences by 10% resulting in an eventual $15k cost savings.Overhauled the full-cycle recruiting for over 300 independent contractors, reducing run time and increasing performance by 50%.Spearheaded significant pricing restructure by redirecting focus on consumer acquisition; revamped a three-tiered pricing model which increased average sales 25% and margin 14%.
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Director Of OperationsSpark Academics Oct 2020 - May 2021First, hire at a newly funded EdTech startup ($1m). Developed operational strategies for the Chief Executive Officer. Conceptualized the website’s design, office policies, candidate screening, evaluations, promotion, personnel actions, and recruitment systems, saving the company over $30,000 in vendor services. Implemented training and development for the team; the company grew to 35 employees, resulting in a 25% growth rate.Designed training mentoring and training programs for 100+ new staff, lowering training time from 2 months to 3 weeks,, reducing onboarding time for new hires by 50%.Formulated implementation plans for transactions in collaboration with senior members; generated annual profits of $1+ million.
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Educational RecruiterVipkid Feb 2017 - Jan 2020San Francisco Bay AreaRecruited employees for a Fortune 500 company, an e-learning platform with 60,000k teachers and 500,000 students worth $80m. Recognized as a top recruiter with experience onboarding and mentoring over 2000 teachers during the interview process.Pioneered the first English-speaking holiday camp in Shanghai with more than 1000 students.Conducted 500+ face-to-face interviews, telephone interviews, and e-mail correspondences with prospective teachers.Examined steps to increase recruitment rates by 10% resulting in an eventual $75k revenue increase. -
Escalations SupervisorSprint Sep 2015 - Feb 2017Texas, United StatesSelected to lead, manage and develop a high-performance customer retention team for a Fortune 500 company. Implemented groundbreaking events to generate employee engagement, increasing attendance and participation. Appointed by the Call Center Director to lead the efforts of the organization's Customer Containment Project improving customer retention to 95%. Praised by the VP for attaining a 98% success rate in 2016. Partnered with the QA team to identify trends; created action plans, analyzed reports, reviewing and evaluating calls resulting in an increase in team productivity rates by 21%.customer retention team. Trained 200+ employees.Maintained 100% positive feedback from customer surveys.Handled inbound sales duties, exceeding sales goals by 265%.Established and implemented departmental policies, goals, keyobjectives, and procedures by conferring with organizationofficials and staff members as necessary.Conducted Quality Assurance (QA). Responsible for pullingand analyzing reports, as well as reviewing and evaluatingcalls that come into the call center.Partnered with the QA team to identify trends and actionplans.Regularly collaborated with senior, adjacent, and secondaryteams; used quantitative analysis to determine which measureswere needed to correct in-place procedures to employeeperformance.Recognized by the VP for attaining a 98% success rate in2014 and implementing processes. -
Clothing Boutique OwnerBoots2Bows Mar 2013 - Dec 2015Texas, United StatesFounded a new boutique in partnership with the Army Air Force Exchange stores with a physical location and an e-commerce store. Executed over 150 special events, shows, and community initiatives that promote sales development. Designed from the start to finish a children’s boutique with a team of a team of 10 associates.Responsible for driving all aspects of business volume to desired daily and monthly goals.Performed operational functions such as payroll, full-cycle recruiting, budgeting, cashflow projections and project forcasts.Set in motion recurring coaching/counseling sessions for associates at various levels. Established and maintained over 25 vendor partnerships identifying strategies for additional partnerships.Demonstrated integrity, honesty, and knowledge to promote the company culture, values, and mission.
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Healthcare Management SpecialistUs Army Aug 2007 - Mar 2014Fort Hood, Texas, United StatesProvided coverage and emergency medical aid during an active shooter on Fort Hood, Texas as a result 5 civilians and 3 soldiers were rescued. Conducted over 160 classes in preparation for Operation Enduring Freedom: Coordinated and trained over 3000 soldiers. Supervised the operations of 4 field aid stations valued over 1,000,000. Served as Senior Healthcare Sergeant for a Military police unit: Assist in planning, organizing, and coordinating medical operations. Advised senior leaders on current and future medical procedures and implementations. Provided Health Support for 2,000 soldiers., provides medical instructions and ensures adherence to safety procedures during training. Personally responsible for combat medical readiness, training, safety, welfare and professional development of 9 soldiers. Ensured accountably and combat readiness for 4 Medical MRAPS and medical equipment valued in excess of 1,000,000. -
Healthcare Management SpecialistUs Army Aug 2007 - Mar 2014Fort Hood, Texas, United States
Lexie T. Education Details
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Business Administration And Management, General -
Business Administration And Management, General
Frequently Asked Questions about Lexie T.
What company does Lexie T. work for?
Lexie T. works for Bulls And Apes Project
What is Lexie T.'s role at the current company?
Lexie T.'s current role is People Operations Manager.
What schools did Lexie T. attend?
Lexie T. attended American Intercontinental University, Western Governors University.
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