Lexi (Alexia) Knight Email & Phone Number

Andover, Ks, Us

Andover, Ks, Us

Wichita, Kansas, United States

Gold River, Ca

Resocore Asset Management is a third-party collection agency and litigation network that manages receivables portfolios for clients including judgment enforcement. As Chief Operating Officer my responsibilities include overseeing the collection operations, client services and compliance. I manage our operations team focused on balancing financial performance for our clients and regulatory compliance. Our operations team is always innovating. We identify opportunities for automation and systematic improvements to our operations processes and continually work to improve the services we provide for our creditor clients around the country.

Folsom, Ca

Investment Retrievers is a financial services firm founded in 2001. Our team works with creditors to provide a reliable partner for the divestiture of accounts receivable portfolios. We provide a compliant solution focused on assisting consumers with resolving outstanding accounts.As the Chief Compliance Officer I was responsible for ensuring a positive customer experience for consumers. I managed our compliance team to ensure complaints/disputes are handled in a timely and professional manner, communications to consumers are appropriate and that our staff is up to date on the rapidly changing compliance requirements. Our compliance team was also tasked with developing and maintaining our companies policies and procedures, and the oversight of all state licensing and bonds.

El Dorado Hills, Ca

In the role of Operations Manager my responsibilities included the review of business processes around the organization to identify inefficiencies and develop solutions to improve the consumer experience and bottom-line results. This position gave me an opportunity to work with all the department heads in the company to identify potential problems, develop solutions, deploy them then measure the results.

El Dorado Hills, Ca

As the Training Manager/Legal Manager I was responsible for the developing a training program, creating training material and training all new employees. I also saw through their development as employees and trained as needed. As the Legal Mamager, I was responsible for management of our legal outsourcing network including vendor selection, management and auditing. Other duties included the auditing of case files, invoices and other important information used to manage our legal network.