Lexi Matthews
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Lexi Matthews Email & Phone Number

Quantifying the value of Generative AI with Product & Usage Analytics at ServiceNow
Location: Bellevue, Washington, United States 9 work roles 2 schools
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Role
Quantifying the value of Generative AI with Product & Usage Analytics
Location
Bellevue, Washington, United States
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Who is Lexi Matthews? Overview

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Lexi Matthews is listed as Quantifying the value of Generative AI with Product & Usage Analytics at ServiceNow, a company with 13421 employees, based in Bellevue, Washington, United States. AeroLeads shows a matched LinkedIn profile for Lexi Matthews.

Lexi Matthews previously worked as Generative AI Analytics Principal Product Manager at Servicenow and Principal Strategic Analytics and Programs, Product Operations at Servicenow. Lexi Matthews holds Business Economics, Economics, International Economic Development from Seattle University.

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Profile bio

About Lexi Matthews

'The Shaper' Archetype: Shapers visualize ambitious goals, set plans in place, and push through relentlessly to make them happen.Personally, passionate about learning and growing! Deeply accomplished in accelerating business strategy, process design and improvement, cultivating cross-functional team relationships and business analysis.I am also an avid athlete, boxing and crossfit for stress relief, mentoring aspiring young professionals, and nurturing my 2 young kids.Book recommendations: One Thing by Gary Kellar, Atomic Habits by James Clear, Meditations by Marcus Aurelius, Principles by Ray Dalio

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Lexi Matthews's current company

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ServiceNow
Servicenow
Quantifying the value of Generative AI with Product & Usage Analytics
santa clara, california, united states
Website
Employees
13421
AeroLeads page
9 roles

Lexi Matthews work experience

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Generative Ai Analytics Principal Product Manager

Current

- Building a team for scalable business insights supporting executive leaders on big bets across product management, engineering and GTM activities- Partnering with Big Data and Data Engineering to identify strategic solution for data delivery, storage and self-service capabilities- Designing new roles and responsibilities to meet stakeholders needs

Jan 2023 - Present

Principal Strategic Analytics And Programs, Product Operations

Kirkland, Washington, United States

Established a new function to measure 5 cross-functional product investments and established OKRs for usage and adoption on new product launches

Mar 2022 - Dec 2022

Principal Program Manger, Chief Of Staff To Vp Of Product Operations

Kirkland, Washington, United States

- Established and owned Rhythm of the Business for VP of Product Operations, supporting Release Management, Strategic PMO, Training and Analytics including weekly SLT, priority reviews, quarterly operational reviews, multiple team off-sites and quarterly all-hands for team of 150+- Led 6 executive data-driven white-papers to Chief Product Officer and Chief.

Jun 2021 - Mar 2022

Senior Program Manager, Chief Of Staff, Product Operations Analytics

Kirkland, Washington, United States

- Established rhythm of the business and OKR tracking across team, implementing new framework using executive story telling and clear outcomes for each meeting, maximizing time utilization- Implemented Agile Scrum framework and established Portfolio Owner and Scrum of Scrum Master role across team of 50+ by designing and implementing training, building.

Jul 2020 - Jun 2021

Senior Program Manager, Cloud Customer Success Strategy

Greater Seattle Area

Pioneering Customer Health program for SaaS Customers to protect and retain revenue in North America.Build strategic relationships with stakeholders across SVPs in Product Development (HCM, ERP, Sales, CX), Customer Success, Cloud Consulting and Engineering Support to develop buy-in on remediation program and partnership.Implement Tiger Team to triage.

Nov 2019 - Jul 2020

Client Experience Platform Product Manager

Blackrock

Greater Seattle Area

  • Increased global user adoption by 28% month over month by investing in key business processes and new features based on critical initiatives such as, “client revenue visualization” and new web-based “task management”.
  • Leveraged data-analytics to predict feature impact and presented to both business units and senior leadership for approval before designing artifacts.
  • Architected functional specification of new permissions model “personal profile” enabling external client… Show more
  • Architected functional specification of new permissions model “personal profile” enabling external client authorization and modernizing a personalized end user experience leveraging internal CRM.
  • Predicted impact to external client experience by enabling support teams to increase first point of contact resolution 76% through process design and feature implementation.
  • Led backlog grooming sessions with multiple development teams and helped ensured backlog had a steady velocity sprint over sprint.
Jun 2012 - Nov 2019

Client Relationship And Account Manager

Jpmorgan Chase Bank

- Member of Chase President Club 2010, the top 100 bankers in US for year to date sales goals, one of only two first year bankers and the only banker from the Western Washington Market to ever go.- #1 in Western Washington Market for 2010-2011 in sales goals, comprising of over 5,000 bankers.- Featured in Chase, "Sales Connection", for consistent success.

Sep 2009 - May 2012

Market Research Intership

Bainbridge Island, WA

  • Researched consumer buyer behavior for six categories of boats, focusing on inboard cruisers and inboard ski and wakeboard boats.
  • Developed strategies for implementation, researched, identified trends, and, as well as innovative ideas for marketing the AquaCat (first catalytic converter for boats) to manufacturers and end consumers.
  • Analyzed original boating data as well as economic analysis of the United States, consumers and the Environmental Protection Agency policy for the… Show more
  • Analyzed original boating data as well as economic analysis of the United States, consumers and the Environmental Protection Agency policy for the benefit of the AquaCat.
  • Implemented, developed and updated data to extract demand elasticity’s, consumers buyer behavior and to further a higher standard of marketing and analysis.
  • Co-Designer of InTheWorks business plan, including a five year recommendation plan for future sales, target market analysis, and consumer buying patters in relation to boats and the AquaCat in multiple industries. Show.
Mar 2009 - Sep 2009

Sales And Service Specialist

Meet and exceed customer service expectations through improving customer statistic scores by 23 points in three months.Recipient of an Award of Excellence in the King Market for 'Outstanding Teller Referrals', placing in the top 10 most teller referrals.Increase of over 50% in checking accounts within first month of starting date.Winner of percentage over.

Sep 2007 - Sep 2009
Team & coworkers

Colleagues at ServiceNow

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2 education records

Lexi Matthews education

Business Economics, Economics, International Economic Development

Activities and Societies: National Economic Honor Society, Dean's List

International Marketing; European Union Studies, International Economics

Universitad Di Torino, Italy

Activities and Societies: Studied Italian and French language skills as well as International Marketing and Politics and Economics of the.

FAQ

Frequently asked questions about Lexi Matthews

Quick answers generated from the profile data available on this page.

What company does Lexi Matthews work for?

Lexi Matthews works for ServiceNow.

What is Lexi Matthews's role at ServiceNow?

Lexi Matthews is listed as Quantifying the value of Generative AI with Product & Usage Analytics at ServiceNow.

Where is Lexi Matthews based?

Lexi Matthews is based in Bellevue, Washington, United States while working with ServiceNow.

What companies has Lexi Matthews worked for?

Lexi Matthews has worked for Servicenow, Oracle, Blackrock, Jpmorgan Chase Bank, and Intheworks, Inc..

Who are Lexi Matthews's colleagues at ServiceNow?

Lexi Matthews's colleagues at ServiceNow include Matthew Lisenby, Ankit Patel, Drew Strader, Chiranjeevi K, and Yasuo Ito.

How can I contact Lexi Matthews?

You can use AeroLeads to view verified contact signals for Lexi Matthews at ServiceNow, including work email, phone, and LinkedIn data when available.

What schools did Lexi Matthews attend?

Lexi Matthews holds Business Economics, Economics, International Economic Development from Seattle University.

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