Nataliia Skrypnyk Email & Phone Number

Mount Pearl, Nl, Ca

Mount Pearl, Nl, Ca

Krakow

Vancouver, British Columbia, Canada

As a Business Manager for Jitters Cafe, I spearheaded menu innovations, implemented strategic promotional campaigns, and managed day-to-day operations. My role involved budgeting, ordering, and ensuring customer satisfaction through rigorous testing and quality assurance measures. Through effective team leadership, I created a positive and customer-focused environment, contributing to increased sales and brand visibility.

St John’S, Newfoundland And Labrador, Canada

As an Operations Coordinator, I played a pivotal role in optimizing daily workflows and fostering cross-functional collaboration. My responsibilities included leading recruitment efforts, conducting comprehensive training programs, and implementing process improvements to enhance overall efficiency. Through strategic initiatives, I contributed to the development of a cohesive and high-performing team. My experience in managing end-to-end operations has honed my skills in problem-solving, team leadership, and process streamlining, all of which align with my passion for driving operational excellence.

Kyiv, Ukraine

• Managing daily operations of 2 locations and overseeing a team consisting of 7 employees• Negotiating vendor contracts, ordering, maintaining inventory control• Hiring and training new staff• Administering payroll, planning budgets, overseeing accounts receivable and payable

Kyiv City, Ukraine

As a Customer Support Specialist and later promoted to Team Leader, I provided comprehensive support for a unique cryptocurrency-based game platform. I conducted platform testing, created detailed staff questionnaires, and collaborated with the technical team to ensure seamless operations. My role included addressing user inquiries, troubleshooting technical issues, and implementing improvements based on user feedback. My focus on customer satisfaction and technical collaboration contributed to a superior user experience.

Bachelor Of Science - Bs, Management And Administration: Accounting And Taxation, 92

Certificate, Photoshop Design

2 Years, Computer And Information Systems Security/Information Assurance

High School Diploma, 9.8

Certificate, English Language And Literature/Letters

Google Certificate, Ux Design