Lexi Tomas Email & Phone Number

Atlanta, Ga, Us

Applied advanced therapeutic modalities, utilizing cutting-edge technology such as BFR, electric stimulation, the Flexionator, and Game Ready, to optimize patient treatment and care.Provided personalized support to patients, ensuring comprehension and successful execution of equipment, prescribed exercises, and stretching routines essential to their treatmentDemonstrated proper body mechanics techniques to help prevent injury while performing exercises.Kept accurate documentation of patient's care plans, treatments, and outcomes; then assessed with head physical therapist to potentially modify treatment.Created opportunities for in-clinic product sales by introducing new methods of therapeutic exercise through the use of props to increase sales and enhance patients’ daily living.Delivered comprehensive patient education on therapeutic exercise and activities of daily living, while also addressing inquiries regarding proper form for in-clinic and home-based exercise routines.Set up equipment and gear according to treatment plans.Supported physical therapist in treatment coordination and planning, administrative tasks, and crafting personalized home exercise programs.Prioritized and organized tasks to efficiently accomplish treatment and service goals.Assisted patients during physical therapy procedures to restore function and reduce pain.Provided excellent service and attention to customers when face-to-face or through phone conversations.Maintained updated knowledge through continuing education and advanced training.Provided emotional support to encourage patient participation in rehabilitation activities.Recognized by management for providing exceptional customer service and received “Team MVP" award in 2023.Consistently rewarded with a monthly bonus since joining the team for surpassing both the monthly numerical targets and service benchmarks set for our clinic.

Atlanta, Georgia, United States

Showcased company products and initiatives through dynamic presentations at trade shows, product launches, and various large-scale events.Curated event content, including photos, videos, and social media posts, to produce comprehensive event recaps incorporating consumer feedback.Put together eye-catching promotional booths and displays to attract consumers and encourage questions.Demonstrated to consumers innovative ways to personalize their experiences with products and obtain maximum benefit, thereby reshaping their perception of the brand.Created digital advertisements for various online platforms, such as Instagram, TikTok, and Facebook.Represented the organization at a wide range of marketing events, including trade shows, conferences, networking events, and industry-related meetings.Gathered customer feedback on company's products and services to adjust marketing strategies.Participated in team meetings to discuss strategies for upcoming promotions and events.Created and held contests, games, and challenges to increase consumer engagement.Promoted and showcased clothing, headwear, and other promotional products.Distributed product samples, brochures, and merchandise to the target audience.

Deerfield Beach, Florida, United States

Oversaw company operations, customer service, resource management, and profitability.Reviewed records and metrics to analyze company performance, creating plans to propose solutions to problems related to efficiency, costs, and profits.Conducted comprehensive audits of CRM systems to optimize internal operations and identify areas for enhancing customer relations.Identified areas for improvement within each department, providing targeted guidance to department heads for implementing necessary changes and streamlining workflow processes.Executed financial audits resulting in significant cost savings for the company on a monthly basis by identifying errors and implementing corrective measures.Prevented financial losses for the company by identifying delinquent accounts and delegating appropriate actions to collect the outstanding payments.Crafted a thorough and meticulously detailed employee training handbook.Collaborated closely with the IT department to develop automation within the CRM system, resulting in a notable reduction in back-end workload required to support each patient.