Analyzing, interpreting, and presenting data to optimize dispatch operations. Collecting, cleaning, and organizing large datasets from various sources, such as delivery orders, driver logs, and vehicle tracking systems. Use statistical methods and data visualization techniques, to uncover insights to improve efficiency, reduce delivery times, and enhance customer satisfaction.Not currently accepting new contracts.

● Accurately tag and label diverse datasets, including text, images, audio, and video, according to specified guidelines.● Perform quality assurance checks to ensure high accuracy and consistency of annotated data.● Identify and correct errors or inconsistencies in datasets to maintain data integrity.● Utilize specialized data annotation tools and software efficiently to complete tasks.● Adjust to evolving project requirements and new types of data as needed.● Ensuring high-quality, annotated data to support the development and improvement of AI models.

● Developed TitanTrack, an experimental app designed to access delivered load data quickly and effectively, allowing Customer Resources and Logistics departments to confirm delivery times, diversions, and returns in a more efficient manner.● Utilize SAP, JWS, APEX, and SharePoint for fulfillment of customer orders.● Research discrepancies and advise freight departments how to proceed with hauler payment.● Extensive use of MS Office and Teams as a resource for training, tracking, and reporting on the progress of internal and external projects.● Created/optimized the majority of the daily use spreadsheets in the Customer Resources Teams Group.● Created a Ticketing Teams Group for the purposes of managing delivery reports and ensuring all parties that need the data have regular access to it without requiring extra steps in communication.● Developed training materials for the on-call processes for new hires.● Responsible for training new team members, including management.

● Responsible for implementing menus for specific dietary restrictions among inmates at Western Virginia Regional Jail.● Extensive us of MS Office, particularly Excel, to sort and label meals for inmates with specific dietary needs.● Responsible for personnel discipline up to and including termination of employment in the jail.