Alexis Quinonez Email & Phone Number

Jacksonville, FL, US

Brooklyn, New York, United States

As the Creative Director, I oversee the entire creative process from concept development to execution. I work closely with my team to bring our brand vision to life through innovative designs, captivating campaigns, and engaging content.

Jacksonville, Florida Area

• Project analysis, including documenting business requirements, detailing issues and risks, and drafting business processes and data flows
• Data analysis, including data collection, synthesis, and translation of results into concrete actionable solutions
• Continue to enhance Quality Review program to streamline processes and reporting
• With guidance, develop and implement solutions that strengthen business operating models, enhance the client experience, and improve efficiency and controls
• Work with minimal direction/independently, keeping management informed of progress and escalating issues

Jacksonville, Florida

• Responsible for guiding the customer throughout the mortgage loan process from conditional approval to final approval; Effectively communicating the terms and conditions needed to obtain final approval
• Maintained focus on customer service throughout the process that led to delivering best in class service.
• Finished 2021-22 as top CCS in department
• Responsible for updates to the information in the system of record as well as keep up to date and accurate communication logs ensuring a smooth downstream process for the customer
• Assisted support teams in ordering title work, verification of employment, and homeowner/flood insurance
• Actively shared knowledge with co-workers; offering relevant training and mentorship to both new and legacy employees

Jacksonville, Florida, United States

• Assisted content writers in translating client requests into HTML code
• Assisted teammates with locating and repairing broken web pages by utilizing coding applications
• Maintained the appearance of web pages by enforcing that they were in line for branding for clients
• Solved coding problems and de-bugged web pages
• Demonstrated ability to take on multiple projects from concept to launch
• Mentored Jr designers during their onboarding with establishing design guidelines, standards, and best practices

Jacksonville, Florida

• Conceptualized, designed, developed, and implemented the look and feel of the company's internal website that were visually pleasing, load quickly, and meet established design standards.
• Created graphic banners and buttons for global and local brands.
• Assisted in creating branded University and College websites for customers.
• Performed routine updates, upgrades and overall maintenance of websites.
• Took concepts and produced design mockups and prototypes to strengthen designs, enhance user experiences and improve site interactions.
• Created site layout and user interface using HTML and CSS practices.

Atlanta, Georgia

• Created numerous web projects including websites, original logos and flash animations.
• Developed banners for advertising on corporate client sites.
• Trained new hirers such as interns and entry-level designers.
• Performed routine updates, upgrades and overall maintenance of websites.
• Worked directly with advertiser, sales rep, and/or web consultants/content developers via fax, phone and/or email.
• Used Adobe Creative Suite to create original websites including Photoshop and Dreamweaver.