Leydi J Arana Email and Phone Number

Eager to upgrade my personal and professional skills. A year ago (January 2023) I moved to the USA to do a cultural exchange program that has been an incredible experience! so far. This is about to end in January 2025. And I am more than excited to go back to the corporate workforce. In my home country, México. For the previous 23 months, I worked as a sales representative in the Tourism Industry selling car insurance at a car rental company called Alamo. Now looking back I can say I discovered new skills I did not know I had such as competitivity and adaptability. I learned a lot there. Additionally, I enjoyed offering alternatives to customers from all over the world and challenging myself with daily tasks such as moving from one location to another during a shift of 8 hours!Before of that experience, during the pandemic, I worked partially remotely at a B2B travel agency called HotelDo in Mexico, in the Disney's department, processing park tickets and hotel reservations through different online platforms, this started as part of an internship at the end of my bachelor's degree. At the end of the internship, I was offered to work at the company where I worked for almost 2 years until the pandemic seriously challenged the industry. Previously, I worked at an airline's call center in the protection department. Where I informed customers about flight changes and cancelations, offering alternatives and negotiating with customers. There I learned a lot about dealing with challenging customers and sharpening my problem-solving skills. I worked there for 18 months.Back to the present I am looking forward to making my way into tech sales/digital marketing at an initial position. My interest in these two fields is driven by my passion for learning and offering high-quality solutions to customers from an informed point of view, prioritizing the customer experience.