Leyla Phillips Email & Phone Number

In my role as a Housing Safeguarding Coordinator I was responsible for:gathering critical housing information for the Multi-Agency safeguardingprocess (MASH) and the High Risk Domestic Abuse process (HRDA) thisinformation is then presented to identify risks and highlight any actionspartner agencies can take to safeguard. In my role I give advice to allHousing staff (peers and management) around the signs and indicators ofsafeguarding and also advising on best practice for the successfulmanagement of safeguarding cases, this could be in relation to adults,children or domestic abuse. I am also responsible for compiling reports tobe presented at initial child protection conferences. I have designed anddelivered training in relation to Safeguarding, Domestic Abuse and HonourBased Abuse.

Reading, England, United Kingdom

I was responsible for all aspects of tenancy management including lettings,rent arrears, tenancy sustainment, estate management and tenancyenforcement. I managed approx. 350 properties and worked across 9 localauthorities across the Thames Valley Area.

Reading, England, United Kingdom

To work directly with residents and to support them in engaging withRaglan / Stonewater. This would be through capacity building, training or facilitatingworkshops where residents could challenge Raglan on their policies /procedures. I was responsible for setting up resident forums to implementchange, supporting them to create a terms of reference and then compilinginformation to present at board meetings. I also compiled reports andpresented them to the Local service performance committee. I wasresponsible for organising and coordinating training events and facilitatingconsultation exercises.

Bournemouth, England, United Kingdom

This was my first job in Housing, I was responsible for taking inbound callsfrom residents and third parties in relation to rent, repairs, complaints,shared ownership, leasehold, homelessness, anti-social behaviour andsafeguarding. This role gave me a varied and in-depth knowledge of allaspects of Housing.

Bournemouth, England, United Kingdom

I worked as a youth support worker for a number of years both based in ayouth centre but also `street based'. Working with young people agedbetween 12 - 21 to provide support on a number of topics includingeducation, employment, sexual health, healthy relationships, drug andalcohol support and wellbeing. Working in a youth club required me tomaintain a relationship with young people and carry out long term supportwhile street based youth work required me to engage quickly and signpostto various support in the area. I would organise and run weekly sessions onthe topics listed above, completing risk assessments and recording vitalinformation relating to attendance and safeguarding.

Housing Profession, Level 4

Criminology And Psychology