• Provide administrative support online to different companies, looking for providers of goods and services. • Business Process Outsourcing (BOP) services• Conduct secretarial and Human Resource functions such as helping in the hiring process of some companies and providing detailed organization to ensure 100% satisfaction of my services.• Arrange, plan, coordinate schedules, travel arrangements, expense reports, and budgets for the customer.• Use of database and Microsoft Excel to record pertinent job information and maintain inventory for accuracy.

Provide administrative support for the whole team and be the first contact point of the company. Receive and review incoming warranties, define if the claim was covered by the warranty or not.Work with vendors, suppliers and subcontractors to get the claims taken care of in a timely and efficient matter.Work close with the warranty technician scheduling appointments and work orders.Present weekly reports on warranty performance.

• Customer service representative in charge of managing customer requested quotes, tracking the process of timely deliveries, and provided technical advice to customers about company material and their accessories. • Preparation and presentation of weekly, monthly, and quarterly reports of sales and inventory to management. • Maintained and processed orders for outgoing material to customers.• Conducted quality control on the outgoing material to ensure a quality product was provided and procedures followed.

• Request quotes from supplier locate in different countries, search on the internet for new suppliers, and products requested by our customers.• Keep track of the by phone and e-mail of the requested quotations• Keep track of the delivery of the goods once the purchasing was approved• Internet research for leads and new international clients (Latin America)• Preparation of proposals and bids.• Arrange conferences and meetings, online and physical.