Leyla Yildirim Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

- Conducted engaging information sessions during National Science Week at the Australian National Museum, promoting educational outreach and fostering interest in science programs at the University of Technology Sydney.- Expertly guided visitors during Open Day events by providing wayfinding assistance, ensuring a smooth and enjoyable experience for prospective students and their families.- Addressed inquiries from students, parents and teachers regarding various courses, admission schemes and scholarship opportunities, offering detailed and accurate information to help them make informed decisions.- Shared valuable personal experiences, challenges and advice with students, serving as a relatable and supportive resource to inspire and guide their academic journeys.

- Conducted comprehensive campus tours as a team, including general and faculty-specific tours, showcasing the university's facilities and academic offerings.- Facilitated informative presentations on the university’s various faculties, courses, admission schemes, and scholarship opportunities, effectively communicating the institution's benefits to prospective students and their families.- Led career fairs as a team, effectively addressing inquiries from students, parents, and teachers regarding specific courses, admission schemes, and scholarships, contributing to the university's outreach efforts.- Successfully achieved the assigned goal of signing up a targeted number of students in the university's mailing system.- Recorded and reported end-of-shift tasks, valuable feedback, and insights in Salesforce to contribute to continuous improvement efforts.- Mentored and trained ambassadors to excel in their roles.

- Orchestrated presentations conveying vital information to Year 11 and 12 students about the University of Technology Sydney's U@Uni Program. - Supported the delivery of the NSW Equity Consortium, an alliance between UNSW, Macquarie Univerity, and UTS. This Project aims to engage in outreach work to enhance student access to tertiary education and improve learning outcomes after high school.- Guided students in developing effective learning and study techniques, fostering improved communication and active listening skills. - Mentored prospective students in a team, offering immersive day-in-the-life experiences and facilitating group discussions on essential qualities for university success. - Delivered personalised one-on-one tutoring and subject-specific support, enhancing students' academic performance.- Designed, collaborated and executed customised weekly session plans tailored to individual student needs. - Coordinated on-campus events by managing registrations, providing wayfinding assistance, leading sessions, and overseeing setup and teardown. - Mentored and trained ambassadors to excel in their roles.

- Maintained meticulous records of conversations in the call centre database, contributing to organised and accessible information for future reference.- Conducted outbound calls to students, emphasising the significance of Census Date and ensuring their understanding of important academic deadlines.- Facilitated the registration process for students interested in anxiety workshops and exam preparation workshops, responding promptly to their requests and contributing to student support services.- Addressed student inquiries regarding specific courses, faculties, and admissions, providing accurate and helpful information to assist them in making informed decisions.- Acted as a point of reference for students, referring them to appropriate university services based on their individual inquiries and needs.- Consistently met personal and team targets, demonstrating a commitment to achieving outreach objectives.

Volunteer Representative

Sydney, New South Wales, Australia

- Conducted and hosted workshops for students, delivering crucial information about various programs offered by the University of Technology Sydney to SRS students.- Led engaging presentations that addressed SRS students' unique needs and concerns, fostering dialogue and understanding between first-year students, academics, and student services staff.- Managed logistics by setting up, packing up, and organising rooms for events such as hoodie collections, ensuring smooth and well-coordinated operations.

- Demonstrated exceptional phone and verbal communication skills, active listening, and efficient administration duties, ensuring effective student interactions.- Maintained meticulous records of conversations in the call centre database, contributing to organised and accessible information for future reference.- Skilfully identified students' needs, clarified information, adapted communication styles to different individuals and answered their questions accurately.- Consistently met personal and team targets, showcasing a commitment to excellence in customer service.

Sydney, New South Wales, Australia

- Orchestrated presentations conveying vital information to Year 11 and 12 students about the University of Technology Sydney's U@Uni Program. - Guided students in developing effective learning and study techniques, fostering improved communication and active listening skills. - Mentored prospective students in a team, offering immersive day-in-the-life experiences and facilitating group discussions on essential qualities for university success. - Delivered personalised one-on-one tutoring and subject-specific support, enhancing students' academic performance.- Coordinated on-campus events by managing registrations, providing wayfinding assistance, leading sessions, and overseeing setup and teardown.

Sydney, New South Wales, Australia

Volunteer

Sydney, New South Wales, Australia

- Delivered an inspirational speech about personal transitions into university, drawing on personal experiences, challenges, and advice to support and motivate incoming students.- Recorded and uploaded an informative speech about personal university transitions online, expanding accessibility to valuable guidance for students.- Effectively respond to student inquiries about specific courses, providing accurate and helpful information to facilitate their transition into university life.- Facilitated question and answer sessions, fostering communication and collaboration between first-year students, academics, and student services staff.- Conducted outreach efforts by calling students to attend specific inpUTS orientation sessions, ensuring they were well-informed and engaged in university activities.

Sydney, New South Wales, Australia

Volunteer on Daffodil Day

Sydney, New South Wales, Australia

Volunteer- Maintained a professional attitude while taking on leadership roles within a team-oriented environment.Provided guidance to students and staff regarding orientation events, ensuring a smooth transition for newcomers.- Collaborated closely with staff to facilitate orientation, including leading campus tours, participating in official welcomes, and addressing inquiries.- Assisted in efficiently guiding students to different buildings around campus, optimising their orientation experience.- Demonstrated poise and responsiveness during emergencies, supporting Wardens and Security Officers as needed.

Bachelor Of Medical Science, Science

Activities and Societies: UTS Medical and Health Society, UTS Biotechnology Society, UTS Cat Society

Master Of Speech Pathology, Health

Activities and Societies: UTS Speech Pathology Society events committee member