Lezandri De Meyer Email & Phone Number

Santarém, Portugal

Lisbon, Portugal

As a Delegate Sales Representative at Risk.net and Risk Events, I am dedicated to driving attendance and engagement for our portfolio of industry-leading events. These events cater to professionals in financial risk management, offering them vital insights, networking opportunities, and innovative strategies to stay ahead in the dynamic world of global finance.Delegate Sales: Lead the sales efforts for event delegate registrations, focusing on identifying and engaging with key industry professionals to secure their participation in our high-profile events.Client Outreach: Develop and nurture relationships with potential delegates, understanding their specific needs and demonstrating how our events can address their challenges in risk management.Market Intelligence: Perform in-depth market analysis to identify and target emerging sectors and professionals who would benefit most from attending our events.Collaboration: Partner with the marketing and events teams to align sales strategies with overall business goals, ensuring a cohesive approach to delegate acquisition.Sales Performance: Consistently meet and exceed delegate sales targets, contributing to the success and growth of Risk.net and Risk Events.

Lisbon, Portugal

Assisted colleagues with floor support via Teams and in the office. Received "Top Dog" as employee of the month.An average of 91‐96% within target in quality and performance. Maintained customer satisfaction within 4.65 ‐ 4.80 of C‐Sat.Handle inbound customer inquiries and provide timely, accurate information.Assist customers with product‐related questions, technical support, and additional training on product.Effectively resolve customer issues and concerns, ensuring a positive customer experience.Meet and exceed established performance metrics, including call handling time and customer satisfaction.Utilize SalesForce systems to document customer interactions and update information.Collaborate with cross‐functional teams to address complex customer issues.Participate in ongoing training to stay updated on product knowledge and call center processes.Responded to customer inquiries via phone.Handled escalated customer issues, providing effective resolutions. Maintained a positive and professional demeanor in challenging situations.Contributed to team meetings and training sessions to improve overall customer service.

Azeitão, Portugal

Oversee the day‐to‐day operations of Airbnb properties, ensuring exceptional guest experiences.Manage property listings, pricing strategies, and availability calendars. Coordinate with cleaning services and maintenance personnel to ensure properties meet high cleanliness standards.Handle guest inquiries, bookings, and communication before, during, and after their stay.Implement and enforce property rules and regulations to maintain a positive guest environment.Monitor and respond to guest reviews to enhance property reputation. Collaborate with property owners to understand their goals and expectations.Conducted regular property inspections and maintenance checks. Implemented cost‐effective strategies to improve property efficiency and reduce expenses.

Setúbal, Portugal

Executed cleaning duties in various residential settings, including apartments and houses.Adhered to cleaning schedules and ensured timely completion of tasks. Responded to special cleaning requests and addressed client concerns. Used environmentally friendly cleaning products upon client request. Upheld client confidentiality and respected personal belongings. Organize and declutter living spaces for a neat and tidy appearance. Work efficiently to complete assigned cleaning tasks within specified timeframes.Communicate effectively with clients to understand specific cleaning needs and preferences.Handle cleaning equipment and products safely and responsibly. Maintain a high standard of cleanliness and attention to detail.

Jeffreys Bay, Eastern Cape, South Africa

Assume leadership responsibilities in the absence of the manager. Oversee day‐to‐day operations and ensure the smooth functioning of the team.Trained, coached and supervised new team members.Lead and motivate a team of 7 employees to achieve performance targets. Develop and implement strategies to improve efficiency and productivity. Develop and deliver training programs to enhance team skills and knowledge.Assisted in the management of daily operations and staff supervision. Contributed to the development and execution of strategic initiatives. Conducted regular team meetings to communicate goals and expectations.Daily opening and closing of gymDebt collectionsWeekly bank depositsGreet and welcome visitors in a professional and friendly manner. Manage a multi‐line phone system, directing calls to appropriate personnel.Handle incoming and outgoing mail, packages, and deliveries.Schedule and coordinate appointments, meetings, and conference roombookings.Maintain a tidy and organized reception area.Provide administrative support to various departments as needed.Handle customer inquiries and resolve issues promptly.Coordinated with various departments to ensure seamless workflow. Managed office supplies and inventory.Provided support in organizing company events and meetings.

Jeffreys Bay, Eastern Cape, South Africa

Daily opening and closing of gymDebt collectionsWeekly bank depositsGreet and welcome visitors in a professional and friendly manner. Manage a multi‐line phone system, directing calls to appropriate personnel.Handle incoming and outgoing mail, packages, and deliveries.Schedule and coordinate appointments, meetings, and conference roombookings.Maintain a tidy and organized reception area.Provide administrative support to various departments as needed.Handle customer inquiries and resolve issues promptly.Utilize computerized systems for data entry, appointment scheduling,and visitor registration