Lezelle Bold Email & Phone Number

Gauteng, South Africa

• Full management of the sales and project function.• Manage the sales calendar.• Oversee delegate enrolments and training change points. • Analyse ongoing training needs and address gaps in skills and service standards for continuous improvement on operational efficiency and customer experience.• Direct training pathways.• Lead logistics for training courses national, including Botswana, Lesotho, Namibia and Eswatini.• Adhere to learner management compliance.• Compile budget spend reports. • Maintain and perform budget and purchase order control.• Liaise directly and communicate directly with delegates and internal and external stakeholders. • Prepare presentations, Excel graphs and associated reports.• Manage procurement and inventory functions.• Compile Department Executive Committee (EXCO) documents for Board review.

Boksburg, Gauteng, South Africa

• Supported the trade compliance team regarding all aspects of trade compliance requirements.• Full management accountability and responsibility for trade compliance.• Established and maintained customs compliance procedures and programme documentation, including import and export instructions and documentation.• Verified tariffs for imported and exported automotive parts.• Implemented the country of origin project to benefit from preferred rates in trade agreements.• Completed business requirement specifications for IT projects relating to customs and trade compliance.• Tested and completed test documents for the virtual bond warehouse project.• Complied with the Communications Regulatory Authority of Namibia regulations.• Updated and maintained records of test certificates for the Botswana Bureau of Standards Regulations.• Managed the bonded warehouse function.• NRCS calculation and payments.• Completed many feasibility studies.• Presented feasibility studies to senior management.• Contributed to SARS and ISO audits and relayed findings to relevant departments.

South Africa

• Account Coordinator for Toyota Motor Corporation, Toyota Nigeria, and Toyota Tsusho Africa.• Managed a customer portfolio (orders) of +-ZARxx million monthly.• Completed special United Nations orders to war-torn regions with additional Routing and Safety Requirements.• Managed back orders and forwarding instructions.• Compiled monthly Executive Committee (EXCO) and financial reports for the export department.• Managed and resolved customer complaints regarding quality and logistics issues.• Calculated pricing for parts.• Analysed bi-annual part packaging, transport and freight charges.

South Africa

• Oversaw all aspects of vehicle management, including safety, training and finance.• Company Proxy and Representative. • Prepared and tracked insurance claims.• Sourced Panel Beaters aligned with company service standards.• Liaised directly with Insurance Brokers.• Managed disclaimers payments, excess payments, new vehicle orders and vehicle settlements.• Excess payments• Obtained authorisation for vehicle repairs and maintenance.• Managed and monitored traffic fines.• Fuel card applications and control.• Directed RTA document control and licensing processes.• Managed all payments from the Fleet Central Account.• Oversaw the installation of tracking units.• Managed and resolved general fleet queries.

Diploma In Operations Management (Nqf 6)

In progress

Production Management (Nqf 5)

Matriculated: National Senior Certificate