Project Manager - Led and managed end-to-end project lifecycles, from initiation to closure, with a focus on regional operations and ensuring alignment with company objectives- Defined project scope, goals, and deliverables and developed comprehensive project timelines- Fostered strong relationships with mainstream theatres, cinemas, and various arts and cultural organizations to facilitate effective communication and ensure project success- Monitored project progress, and provided regular status updates to senior management, highlighting risks and recommending appropriate actions- Identified opportunities for process improvements, operational efficiencies, and cost optimization, and led initiatives to implement best practices in the industryMarketing Specialist- Integrated online and offline marketing resources to develop, implement and manage Wu Promotion Classical Live’s brand presence in China, and to raise awareness and engagement, across channels of social media, influencer marketing, community engagement, partnerships, etc- Came up with innovative and creative solutions to marketing “Classical Live” as the leading introduction to classical music in the performing arts industry- Prepared effective sales materials and presentations for different market segments

- Communicated regularly with my accounts in my building to proactively drive engagement with our community and services, as well as cross-functionally communicate internally at WeWork- Accurately forecasted to meet and exceed sales goals on a monthly cadence- Worked with community teams to identify SKUs to sell into- Developed sales strategies to form meaningful relationships with corporate heads of real estate, brokers, corporate heads of HR, and other business leaders to cultivate strategic accounts- Utilized Salesforce to properly track and report sales progress- Been a creative thinker who looks outside the box to find solutions to generate active pipelines- Vividly presented the WeWork brand and working style to the existing and potential account community to raise brand awareness and deepen the relationship with various accounts

- Extensive experience handling a variety of customers, including students and parents, teaching artists, staff members, and vendors- Responded to phone calls, and official emails, provided on-site counseling on the company’s ongoing programs and ensured customers were satisfied with every part of the experience- Prepared daily schedules for over 150 students and 15 teaching artists at two school locations- Strive for quick complaint resolutions and emergencies to resolve problems on the first call and avoid escalation of issues- Filmed short videos and generated corresponding sales materials for different programs

- Processed individual donations and generated donor acknowledgment letters through Salesforce- Researched for prospective donors and grant possibilities- Contacted sponsors for special events, and onsite assistance with sensory tours- Supported communication in social media, annual appeals, monthly newsletters, and office calendar- Assisted the Executive Director with administrative and board-related tasks

- Assisted the board in planning and promoting EAL: P monthly and annual events- Participated in Executive Board meetings and active in membership service committee- Cultivated student liaison candidates and onboard new student board members

- Maintained close relationships with over 20 government officials, being a problem-solver in their daily schedules- Interpreted between Chinese and English, assisted in organizing conference documents

- Proofread international trade contracts and legal documents- Created Letter of Credit and Letter of Guarantee