Lori Farrow Email & Phone Number

Newport Beach, CA

Managing all microchip registrations and working with adoptive families. Along with helping find homes for labs that have been turned in or in shelters. Participating in special adoption events and fairs.

Working with SOAR and The Anaheim Chamber coordinating calling, events, fundraisers and walks for the November election. Also compiled special reports.

• .Established strong relationships between operational unit and client facing teams as well as provided conflict and issue resolution. Applied quality standards and developed best business practices as well as process.
• Negotiated reduced uniform pricing with venue-based data collection vendors, which resulted in reduced costs of approximately $1,000,000
• Enlisted a new vendor with an unique mapping tool/database which helped identify new key growing markets for Hispanic research which increased sales for future projects for one key end-client by approximately 20%

• Managed the operations in the Orange County branch of this global market research firm, including supervising office workflow, organizing schedules and staffing needs, monitoring revenue, and continually creating and.
• Launched a branch office from a start-up with 2 employees and no existing clients, into a profitable office with annual revenues of more than $6,000,000 and 15 employees
• Oversaw all client related projects resulting in an exceptional 95% on-time performance and 95% within budget
• Successfully managed high profile clients such as, Cadillac, Hyundai, Pontiac, McDonald’s, Taco Bell, TGI Friday’s, Brinker International (Chili’s, Macaroni Grill, Corner Bakery, On The Border), MCI, Minute Maid and.
• Responded to all new client inquiries while assessing and managing requests for proposals; calculated project costs and prepared estimates used in closing sales; prioritized projects, serving as the primary client.
• Developed and established favorable working relationships with all employees to promote a cooperative and harmonious working environment to facilitate positive employee morale, productivity, and continuous improvement

Monitor and manage multiple projects in field, including creation of quota sheets, supervisor instructions and negotiating costs with vendors.Inspect all interviewing materials to ensure project integrity.Maintain reports providing feedback to operations and executive staff of project status.Identify and resolving issues impacting the progress of.

Assemble and package materials for distribution. Check quotas and project status with vendors.Verify invoices and process for payment. Prepare and mail statements for receivables.Process payroll