Lauren Feldman Hay Email and Phone Number
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Lauren is currently the Chief Information Officer of Fountain House. She is responsible for leading, directing, planning, and managing the organization’s information technology strategy. As a member of the senior leadership team, Lauren participates in aligning Fountain House's technology ecosystem with the strategic plan. She is building IT into an organizational strength that serves as an asset in advancing several of the organization’s key strategic priorities.Previously Lauren led the Enterprise Systems & Informatics team at Public Health Solutions, the largest public health nonprofit serving New York City. She managed and coached a team of managers and individual contributors who carried out technology project management, application development & integration, business requirements elicitation, data management & governance, and analytics. She partnered with the CIO and the Tech Support team to prepare staff for working remotely (many for the first time) during the COVID pandemic. Her previous work at Mount Sinai Health System's IT Department was to launch and optimize an analytics platform and partner management system as part of a start-up like environment dubbed the "Mount Sinai Performing Provider System." Our IT team won the CIO's innovation award in 2017. This work was part of the five-year $6+ billion dollar delivery system incentive payment (DSRIP) program funded by federal CMS dollars to New York State. The Mount Sinai PPS was awarded over $300 million to support efforts across three boroughs (counties) of New York City.
Fountain House
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Chief Information OfficerFountain House May 2022 - PresentNew York, New York, UsResponsible for leading, directing, planning, and managing the organization’s information technology strategy. Building the IT Department into an organizational strength that serves as an asset in advancing several of the organization’s key strategic priorities by being a bridge between operational and technical teams.-Overseeing execution and implementation of all internal technology projects with superb emotional intelligence.-Creating, maintaining, and enforcing written policies and procedures regarding all computer operations in the IT Department and throughout the organization.-Planning the implementation of new systems and providing guidance to IT professionals and other staff within the organization.-Ensures the company is compliant with required security and security protocols across all technology systems and serves as the officer responsible for meeting HIPAA standards. -Analyzing costs, benefits, and risks of internal technology solutions to advise operational leaders. -
Senior Director Of Enterprise Systems, Information TechnologyPublic Health Solutions Nov 2020 - Apr 2022New York, Ny, UsI was responsible for both health-related and business-related enterprise systems used at Public Health Solutions, from planning to support to decommission. As a senior member of the Information Technology team, reporting directly to the CIO, I aligned information system processes with the IT roadmap, corporate budgeting, and all corporate business objectives. Working collaboratively with programs across PHS, I worked to improve processes and data integrity & interoperability across systems to ensure corporate information systems meet the needs of our employees and clients. -
Director Of InformaticsPublic Health Solutions Jun 2019 - Nov 2020New York, Ny, UsI led the team responsible for management of systems, data, and information for Public Health Solutions’ operational and analytic purposes. I oversaw the Planning and Informatics area in the Contracting and Management Services division, with a staff of six people who carry out application development & integration, business requirements elicitation, data analysis, and management of client- and encounter-level data received from the NYC Department of Health and Mental Hygiene. Key projects:• Aligned application modernization efforts with PHS’ technology road map, developed and monitored by the Chief Information Officer (CIO) and Chief Operating Officer (COO). • Implemented business intelligence systems needed to support CAMS’ work and approaches to address the management of data across PHS, in partnership with the CIO. • Provided insights on ways in which PHS may better centralize informatics, optimize use of current technologies, and implement improved technologies. -
Associate Director, Crm And Analytics, Population Health & Payer Systems, Information TechnologyMount Sinai Health System Mar 2019 - Jun 2019New York, Ny, UsLed efforts to align systems across several population health focused teams. Developed multi-phase implementation plans, paying particular attention to the details around complex transitions and cutovers due to our multi-year electronic medical record (EMR) consolidation. Provided key input for DSRIP IT roadmaps and project management expertise in order to manage internal and external programmers of Oracle data management platforms and Salesforce Cloud applications. -
It Program Manager, Analytics And Crm, Mount Sinai Pps (Dsrip)Mount Sinai Health System Mar 2018 - Mar 2019New York, Ny, UsLed two IT teams to create (1) responsive performance measures dashboards using SQL and Tableau and (2) a Salesforce-based bundled-payment tracker, case management system and contract management application. Managed a team of analysts and developers that curated complex data sets to enable risk-stratification and hot-spotting to identify patients with behavioral health diagnoses and high emergency department and in-patient hospital use. These patients were then connected to a six-month intensive care management program called CORE (Community Outreach for Recovery and Engagement). -
Analytics And Crm Lead, Information Technology, Mount Sinai Pps (Dsrip)Mount Sinai Health System Feb 2016 - Mar 2018New York, Ny, UsGiven additional responsibility to manage three CRMs and two applications using Salesforce Service Cloud and Salesforce HealthCloud, in addition to managing a team of analysts and SQL developers. Conducted vendor analyses for Social Service Referral Platforms to address Social Determinants of Health. -
Analytics Lead, Information Technology, Mount Sinai Pps (Dsrip)Mount Sinai Health System Nov 2015 - Feb 2016New York, Ny, UsManaged the selection process and kick-off of a multi-year engagement with a clinical performance measurement vendor. -
Deputy Director, Analysis & ReportingPublic Health Solutions Nov 2007 - Nov 2015New York, Ny, UsUsed subject matter expertise in performance-based contracting, relational databases, and business requirements analysis to support the operations of a portfolio of 300 human services and public health (primarily HIV-related) subcontracts with over 100 organizations. The portfolio is valued at over $100 million and serves over 70,000 New Yorkers in partnership with the NYC Department of Health and Mental Hygiene. -
Manager, Analysis & Reporting, Hiv Care ServicesPublic Health Solutions Mar 2007 - Nov 2007New York, Ny, Us -
Planning AssociatePublic Health Solutions Oct 2003 - Mar 2007New York, Ny, Us
Lauren Feldman Hay Skills
Lauren Feldman Hay Education Details
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Columbia UniversityHistory -
Nyu Robert F. Wagner Graduate School Of Public ServiceHealth Policy Analysis
Frequently Asked Questions about Lauren Feldman Hay
What company does Lauren Feldman Hay work for?
Lauren Feldman Hay works for Fountain House
What is Lauren Feldman Hay's role at the current company?
Lauren Feldman Hay's current role is CIO at Fountain House | Solver of Complex Problems for Mission-based Organizations.
What is Lauren Feldman Hay's email address?
Lauren Feldman Hay's email address is la****@****ail.com
What is Lauren Feldman Hay's direct phone number?
Lauren Feldman Hay's direct phone number is +191720*****
What schools did Lauren Feldman Hay attend?
Lauren Feldman Hay attended Columbia University, Nyu Robert F. Wagner Graduate School Of Public Service.
What are some of Lauren Feldman Hay's interests?
Lauren Feldman Hay has interest in Environment.
What skills is Lauren Feldman Hay known for?
Lauren Feldman Hay has skills like Data Analysis, Program Evaluation, Public Health, Capacity Building, Project Management, Proposal Writing, Healthcare, Business Analysis, Informatics, Report Writing, Business Intelligence, Grants.
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