Linda Maher

Linda Maher Email and Phone Number

Solutions Architect | Customer Success Manager @ TecVeris
Philadelphia, PA, US
Linda Maher's Location
Philadelphia, Pennsylvania, United States, United States
Linda Maher's Contact Details

Linda Maher work email

Linda Maher personal email

About Linda Maher

-Need an assessment, Scaled Agile Framework coaching or help implementing Scale Agile Framework in your instance?-Need help selecting the right ITSM solution to reduce costs and empower your teams?-Are you looking for expert guidance in navigating the complexities of migrating from Atlassian Data Center to Atlassian Cloud? Do you need help defining your migration journey and ensuring that all add-ons, customizations, and compliance concerns are considered in your cloud migration?We understand that every business has unique needs, which is why we tailor our solutions to fit your specific requirements. As authorized Atlassian License Resellers, we can help you purchase or renew licenses and optimize usage to reduce costs and increase ROI.Our team can assist you in Scoping, Assessing, Planning, Preparing, Testing, Migrating, and Launching your migration from Data Center to Atlassian Cloud (Jira Cloud, Confluence Cloud, and Bitbucket Cloud). With our expertise, you can have confidence in a successful and seamless migration that elevates your business.We can help you assess your business agility, implement Scaled Agile Framework, and coach you through your program increments to align your issue tracking system with your Scaled Agile Implementation.Additionally, we also specialize in maximizing your ITSM processes through Jira Service Management, assisting with Incident Management, Problem Management, Change Management, Asset Management, and Knowledge Base Management best practices.If you’re looking for a passionate and dedicated team of consultants to help you achieve your business goals, TecVeris is here to help.Want to learn more? Go here for more information https://www.tecveris.com/contact/

Linda Maher's Current Company Details
TecVeris

Tecveris

View
Solutions Architect | Customer Success Manager
Philadelphia, PA, US
Website:
tecveris.com
Employees:
15
Linda Maher Work Experience Details
  • Tecveris
    Solutions Architect | Customer Success Manager
    Tecveris
    Philadelphia, Pa, Us
  • Tecveris
    Solutions Architect
    Tecveris Oct 2022 - Present
    Philadelphia, Pennsylvania, United States
    Empowering Teams & Maximizing Business Alignment via Jira, Confluence, SAFe & ITIL
  • Briskedge Solutions Llc
    Senior Solutions Consultant
    Briskedge Solutions Llc May 2021 - Aug 2023
    Philadelphia, Pennsylvania, United States
    Working with clients to streamline their processes. Built Jira Software and Jira Service Management projects, as well as reconfigured Jira Software installations during a migration, including configuration of apps Jira Misc Workflow Extensions (JMWE) and Dynamic Forms for Cloud. Also assisted with configuration of Advanced Roadmaps for Jira and created JQL queries/filters for clients to allow for easy searching. Created reporting solutions via Confluence as well as the Table Filter and Charts for Confluence add-on, which utilized Jira exports to Google Sheets. Also built Jira dashboards utilizing the Reports and Timesheets for Jira (AIO Reports) add-on. Provided documentation for configurations created or updated by me. Implemented solutions using built-in Jira Service Management functionality including Forms, Insight (now Assets), and Automation.
  • Baked Bites By Linda
    Owner/Baker/Customer Relations/Delivery
    Baked Bites By Linda Jun 2018 - May 2021
    Round Rock, Tx
    Former Creative director of fun flavors and designs for cupcakes and cakes. Specialized in baking for various dietary restrictions including gluten-free and vegan. I was in constant contact with the customer to make sure initial requirements were met and if the customer had a change request, I ensured that there were no surprises upon delivery. I utilized Trello to organize orders and other tasks. I performed all accounting duties, customer acquisition, customer retention, and maintenance of the website using WordPress. Successfully changed business model due to the pandemic to include contactless delivery.
  • Praecipio Consulting
    Operations Support Analyst, Acp-Ja, Acp-Jsd
    Praecipio Consulting Jul 2016 - Oct 2018
    Austin, Texas
    Daily support of internal and external clients using the Atlassian software suite, with special concentration on Jira Software, Jira Service Desk, and Confluence.Administration of complex add-ons such as Automation for Jira, Jira Misc Workflow Extensions, Jira Suite Utilities, Tempo Timesheets, Create on Transition for Jira, Adaptavist ScriptRunner for Jira, eazyBI for Jira, and xMatters Actionable IT Alerts for Jira. Used recipes in Workato to connect Salesforce to HipChat.Performed duties as Jira and Project administrator as needed, including building or modifying projects, defining roles, permissions, workflows, screens, fields, and issue security. Documented all changes in Knowledge Base articles in Confluence.In 2018, led team to upgrade Jira Software using Puppet.Continuous integration of automation which increased efficiency using out of the box Jira Service Desk automation and/or transition post functions via add-ons.As a Confluence and Space administrator, I worked with permissions, creation of templates, troubleshooting macros and add-ons, as well as add-on updates.
  • Technical Systems Integration, Inc
    Junior Analyst I
    Technical Systems Integration, Inc Aug 2014 - Jul 2016
    Chesapeake, Va
    Within a year of employment, assigned a lead role in an Interactive Electronic Technical Manual (IETM) creation project for the Airborne Mine Countermeasures Stream Recovery Module (ASRM) for the full lifecycle, including creation of the Data Module Requirements List (DMRL), coding DMs using S1000D 4.0 spec, and creating Information Control Numbers (ICNs) for figures. Performed technical, analytical, and logistics work with subject matter experts to provide inputs to a technical manual and logistics document development project. Worked independently to make changes to IETMs in accordance with Technical Manual Evaluation Records (TMERs) and Publication Change Directives (PCDs). Converted IETMs from HTML, Word Documents, and PDFs into the S1000D standard (3.0/4.0) using XML within Arbortext Epic Editor 6. Edited graphics to add or remove callouts and hotspots using IsoDraw 7.0. Created scripts in MS Excel to help streamline HTML/Word/PDF conversions to XML, on average increasing efficiency by 100% and doubling output.
  • Hiller Systems Inc., Virginia
    Help Desk Analyst
    Hiller Systems Inc., Virginia Dec 2012 - Aug 2014
    Chesapeake, Va
    Analyzed and improved processes of different departmentsDeveloped VBA code in Excel spreadsheets to help streamline departmental daily activities and data collectionCreated IT Documentation of reported issues, resolutions, and proceduresProgrammed HTML to update/edit products on the Hiller Online StoreProvided Software, Hardware, and Network support
  • Cegedim Relationship Management
    Customer Service Representative
    Cegedim Relationship Management Nov 2011 - Dec 2012
    Chesapeake, Va
    Acted as a liaison between Forest Labs Home Office and Cegedim Service DeskAnalyzed and improved Service Level metricsPhone and email end-user supportTriage for hardware, software, and network issues Active DirectoryBMC Remedy IT Service ManagementDamewareWebExRSA SecurIDCisco VPN client
  • Ec Power
    Operations Support Analyst
    Ec Power May 2007 - Dec 2008
    Houston, Texas Area
    Provided technical support for the EDI (Gentran 3.2 & GIS) applications and the CIS hosted applicationsEnsured efficient file flow of both inbound and outbound filesRoot cause analysisReviewed, tested and implemented new application changesData analysis in SQL Server and Oracle databasesManipulated files for resubmission with basic Unix commands
  • Integic Corporation
    Cs Systems Engineer Iii
    Integic Corporation Jul 2000 - Jun 2002
    Chantilly, Va
    Replicated and troubleshot issues in their proprietary workflow software, e.PowerWorked closely with Development team to resolve issuesInstalled and configured e.Power in the Maintenance Lab to troubleshoot problemsLead Tech for system work on the lab, consisting of multiple workstation platformsData analysis in SQL ServerData analysis in OracleFollowed up with the customers on timetable of fixes and enhancement requestsPrepared detailed summaries of open issues for weekly meetings with Program/Project Management level officials.
  • Nci Information Systems, Inc.
    Telecom Engineer/Trainer
    Nci Information Systems, Inc. Sep 1998 - Feb 2000
    Mclean, Va
    Installed and trained end users on STORES NTDocumented installation projects in daily status reportsDeveloped batch files to streamline designated processes for end usersHelp Desk and Testing support for STORES groupDeveloped Help Desk application in MS AccessConducted onboarding training for new hiresWorked under contract to Defense Supply Center Philadelphia (DSCP). STORES NT was an EDI capable food ordering system written for the US Armed Forces. It was used at over 500 sites worldwide by all military services as well as Job Corps centers across America. STORES NT translated the following EDI transactions to and from prime vendors such as Sysco, US Foods, PFG Performance Food Group, and Labatt: Purchase Orders (850), Receipts (861), Text messages (864), Catalogs (832) and Trading Partner Updates (838).
  • Baker & Mckenzie
    Systems Support Specialist
    Baker & Mckenzie Mar 1998 - Sep 1998
    Chicago, Il
    Provided assistance with software rollout to 400+ clientsConfigured and tested the softwareAdded and deleted users from NT GroupsTrained Help Desk and Information Systems staffDocumented all of the above.
  • Donnelley Enterprise Solutions, Inc. (Desi)
    Desktop Support Specialist, Level 2 Lead
    Donnelley Enterprise Solutions, Inc. (Desi) Aug 1997 - Mar 1998
    Washington D.C. And Chicago, Il
    Provided desktop support for 800+ clientsDelegated trouble tickets to other desktop support techniciansProvided technical training to Helpline (Level 1), desktop support (Level 2), and PC Maintenance (Hardware Support) staffInstalled softwareActed as networking liaison between Helpline and Data Center (Level 3).

Linda Maher Skills

Ms Access Dameware Powerpoint Windows Server Active Directory Bmc Remedy It Service Management Gentran/gis Dos Windows Server 2008 Data Analysis Microsoft Sql Server Troubleshooting Sql Queries Confluence Process Improvement Ms Excel 2010 Ms Word 2010 Ms Sql Server 2005 Active Directory Experience Oracle Outlook Technical Documentation Microsoft Office Windows Server 2003 Webex Microsoft Excel Ms Outlook 2010 Oracle 9i Edi Ms Sql Server 2012 Training Windows Xp Customer Service Basics Of Unix Symantec Backup Exec 12.5 Windows 7 Technical Support Cisco Vpn Client Rsa Securid Business Process Improvement Ftp Problem Solving Ms Outlook 2003 Toad Paperfree Integration Ms Excel 2003 Access Ms Word 2003 Databases

Linda Maher Education Details

Frequently Asked Questions about Linda Maher

What company does Linda Maher work for?

Linda Maher works for Tecveris

What is Linda Maher's role at the current company?

Linda Maher's current role is Solutions Architect | Customer Success Manager.

What is Linda Maher's email address?

Linda Maher's email address is lf****@****hoo.com

What schools did Linda Maher attend?

Linda Maher attended Virginia Tech, Trailhead By Salesforce, Hollins University.

What skills is Linda Maher known for?

Linda Maher has skills like Ms Access, Dameware, Powerpoint, Windows Server, Active Directory, Bmc Remedy It Service Management, Gentran/gis, Dos, Windows Server 2008, Data Analysis, Microsoft Sql Server, Troubleshooting.

Who are Linda Maher's colleagues?

Linda Maher's colleagues are Anna Rich, Tom Iler, Devin Lematty, Karin Cintron, Sasha Ritchko, Brian Paniccia, Devan Corona.

Not the Linda Maher you were looking for?

  • Linda Skarupa

    Recruiter At Yale New Haven Health Systems
    Milford, Ct
    10
    hotmail.com, hotmail.com, hotmail.com, comcast.net, yahoo.com, mindspring.com, qwest.net, nwlkrehab.com, allianceimaging.com, ynhh.org

    5 +120378XXXXX

  • Linda Maher

    Account Manager At The Daniel & Henry Co.
    St Louis, Mo
    4
    yahoo.com, charter.net, beveragedistr.com, danielandhenry.com
  • Linda Maher

    Development And Marketing Manager At The Rise School Of Austin
    Austin, Tx
    3
    thegirlsschool.org, thegirlsschool.org, riseschoolaustin.org

    3 +151294XXXXX

  • Linda Maher

    Vallejo, Ca
    3
    lq.com, yahoo.com, lq.com

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.