Luis F. Maldonado Email & Phone Number

Houston, Tx, Us

Findlay, Ohio, Us

Responsible for identifying and delivering value-added IT solutions to support the commercial operations in Latin America. Finds opportunities to create efficient business processes and maximize the effective use of technology.

Houston, Texas, Us

Spearheaded data conversion of SMAT and JDE applications and its integration with Oracle Cloud ERP system as a subject matter expert, leading and working in-line with up to 20 cross-functional employees.• Built out specialized validation scenarios for data conversion and integrations that were later used in UATs, and delivered clear, concise reporting on project efforts as a trusted liaison with senior management.• Developed training plan and led business SMEs in the preparation of training materials, all while working with other managers to scale relevant strategies and practices to three other initiatives.• Streamlined approaches to prepare project plans, budget forecasts, and roll-out playbook for deployment of a vital supply chain application, leveraging lessons learned to reduce related workhours.

Designated to manage strategic projects and company-wide initiatives due to continued success, efficiently organizing work against competing priorities and maintaining effective communication with all stakeholders.• Implemented system of internal controls to ensure transparency and compliance with international regulations, considered the standard for other affiliate companies of the PEMEX group.• Conducted risk identification and assessment across all business functions, including IT, in collaboration with all stakeholders; developed risk mitigation measures and metrics for their monitoring.• Oversaw organization-wide effort to achieve re-certification of Quality Management System under ISO9001:2015 and led the implementation of cloud-based application to manage it.• Established a one-of-a-kind strategic plan in collaboration with the executive leadership aimed to develop new services and drive-up revenue by 20%. Facilitated SWOT exercises and analysis of opportunities with senior managers across functions.

Planned, and managed on-time migration of in-house data center to colocation facility while improving use of allocated budget. Managed technology infrastructure; developed related policies and procedures; conducted regular security assessments and user training to ensure compliance.• Directed procurement process, including vendor evaluation, RFP creation, agreement negotiation, and monitoring of SLAs for contracting of goods and services required for data center migration.• Led team of four consultants and two internal resources to upgrade business intelligence platform (SAP BusinessObjects BI). Improved UI and procedures, and increased user engagement with BI tools.• Prepared and justified annual IT budget; monitored and reported its execution throughout the year; developed cost saving strategies to maximize allocated funds.• Implemented internal dashboard to track IT systems availability and IT vendor performance, which improved maintenance planning and kept up-time above 99.7%.Headed complex, time-sensitive software development for purchasing, vendor management, logistics, and other supply chain processes. Led infrastructure and technical support function, focusing on continuous improvement and achievement of customer service goals.• Designed and conducted the integration and data conversion strategies for multiple projects (including SAP ERP, and Azure), overcoming critical problems through ingenuity and emphasis on process simplification; interacted with clients and consultants in Latin America.• Guided Quality Management System and began developing plan and proposal for its migration to new ISO9001-2015 standard and contracting of new software platform to manage the quality management process.•Initiated update and expansion of IT DRP process and BCP for entire organization. Engaged with managers and senior leadership to analyze user requirements and plan for different degrees of technology capabilities depending on eventuality.

Houston, Texas, Us

Responsible for the IT function, worked closely with the executive leadership to define the technology strategy for the organization. Established yearly plans to upgrade the technological infrastructure, developed escalation procedures to speed resolution of Helpdesk tickets, and implemented cross-training program to expand the technical abilities of team members. • Completed implementation of a mission-critical system covering the entire procurement cycle using an understanding of supply chain concepts and global business processes. • Designated to oversee integration project with clients’ SAP ERP systems using SAP PI and selected as the face of the company for engaging business SMEs and key stakeholders. • Uncovered 25% in cost reduction while managing hardware and software upgrade project for a system involving multiple technologies and vendors, including performing tough negotiations. • Implemented SOX-compliance of IT systems by improving controls and procedures based on COBIT framework, which became the governance framework for security and IT operations.• Established a multi-year plan to upgrade security infrastructure, enhancing the organization’s security posture across all KPIs.• Prepared annual budgets and business justification working with leaders up to the “C” level, earning commendations for planning skills and diligence.