- Followed strict protocols during and after a sales transaction was made to ensure it met compliance requirements- Ensured that the necessary documentation required to properly execute a vehicle sales transaction was procured and properly signed prior to turning the deal over to the finance department- Managed the retention of leads and ensured that leads were followed up with as well as properly assisted during their purchase process- Maintained EXPERT level training for JEEP, RAM, MOPAR, TECHNOLOGY and UCONNECT- Maintained certifications as a Wagoneer Ambassador

- Managed the retention of leads and ensured that leads were followed up with as well as properly assisted during their purchase process- Originated leads through referrals by providing excellent customer experience

- Managed new and existing clients who were seeking to complete most of the vehicle purchase process prior to attending the dealer to finalize their deal- Actively listened to customers concerns and needs in order to successfully negotiate cash, finance or leasing purchases- Ensured the completion of paperwork pertaining to a car deal prior to the customer meeting the finance managers- Built and processed orders for customers who want to order vehicles to their liking- Successfully achieved Expert status for product knowledge of JEEP, RAM , MOPAR and UCONNECT during 2021 and 2022- Successfully achieved Wagoneer Ambassador status for the knowledge gained on the Wagoneer and Grand Wagoneer vehicle models- Trained new sales associate on the dealer’s sales procedures- Delivered outstanding customer services to ensure customers have a pleasant car buying experience to create repeat customers

Assist with daily task regarding purchase, negotiations, permitting, construction and design of all properties under pursue or currently under contract.

Exceeded at recognizing behavioral changes on inmates and making sure that they are aware of the resources they have available to remedy their situations without violating implemented laws for the care of such individuals.Crafted and perfected techniques of maintaining head counts of inmates under my supervision as well as knowing their whereabouts when out of my direct supervision.

Developed techniques that endorsed students as well as faculty and staff to raise securityconcerns to the security staff on duty through welcoming communication.

Exceeded at provided customer service by making sure customers received the most comfortable buying experience in a retail setting.Delegated tasks to newer associates during peak hours.Created outstanding customer relationships through the use of personal experiences.Excelled at enrolling new customers to the company's credit and rewards programs.