Responsible for developing the commercial area.

Consultor Imobiliário

Responsible for the entire operation of the company.

Development of activities in the commercial department, acting as a sales consultant, responsible for customer service, the negotiation and execution of vehicle sales of the Jeep brand, as well as the evaluation of used vehicles.

Implementation of the Sales Excellence Program of General Motors of Brasil, in dealerships in all Brazilian regions, focusing on management development and increasing sales of new parts and vehicles.Conducting trainings for new product sales consultants, aiming at achieving customer satisfaction and the growth of ISC (Customer Satisfaction Indicator), acting in the development, mapping and implementation of flows and processes to achieve better results.

Commercial and marketing management, acting in the structuring of Nissan dealership, following the whole process, from the implementation of the store to the full operation, responsible for introducing the program of quality standards in sales and after sales, winning sales satisfaction index 90% and customer satisfaction index above 80%.Coordination of the sales team, strengthening the individual and collective performance, following the actions taken and the positioning of the competition, besides acting in the organization and use of budget, responsible for the definition of the salary policy.Creation of marketing actions, with dissemination in the media, acting in the elaboration of commercial strategies and in the development of the media plan and actions of CRM and customer loyalty, responsible for the results of market share and retail in the region.Control of the average ticket of accessories, defining strategies of commercialization besides accompanying its exhibition in showcases and vehicles of the showroom, responsible for the management and policy of sales of the stock.

Performance as a commercial representative of the largest regional sector in Brazil's territorial extension, with a turnover of 300 vehicles per month, totaling R $ 20.4 million for the concessionaires network, responsible for the quality indicators of customer service, accompanying the entire process of Purchase until the final direct evaluation with the client.Participation in the definition of goals and guidelines for good business progress, according to the model of the automaker, in direct contact with the owners of the concessionaires, also coordinating regional meetings, in order to establish business plans and objectives.Carrying out visits to concessionaires for evaluation and development of facilities, acting in the execution of economic-financial analysis on the capital structure and the performance of departments, seeking to guide on loans, financing and the impact on business.Experienced in the development of promotional actions, acting in the launching of new products, responsible for organizing and holding major events.

Attendance to the largest sector in the region in sales volume, responsible for billing a thousand vehicles per month, to the network of dealers, and more than five hundred vehicles per month, for direct sales customers.Responsible for quality indicators of customer service, increasing the satisfaction rate from 87% to 93%, resulting in increased sales and, consequently, increased purchases in the industry, with the automaker.

Automotive market analysis for greater control of production and sales, following the limit of credit of the concessionaires for vehicle billing, responsible for the elaboration of managerial reports and for assisting the supervision of planning and marketing and the regional management.Participation in the sales of six thousand vehicles per month, acting in negotiations of orders with the dealers, according to the market requirements and objectives of the company, responsible for obtaining available sales information and inventories, as well as its analysis for adequacy and control of mix of vehicle production.Development of negotiation and commercial administration with sales managers and owners of concessionaires, in contact with sales consultants, sharing information on production, launches and bonuses.Preparation of support material used in the disclosures of the actions to be taken by the regional in relation to the market, also acting in the organization of events.

Management and customer service in the interior of the State of São Paulo, performing complaints and requests analysis, contacting dealers, solving reported problems, and post sales consultants in order to meet the standards required by the automaker.