Luis Fernando Macedo
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Luis Fernando Macedo Email & Phone Number

PMO LATAM | MTech Systems at MTech Systems
Location: Blumenau, Santa Catarina, Brazil 9 work roles 2 schools
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Current company
Role
PMO LATAM | MTech Systems
Location
Blumenau, Santa Catarina, Brazil
Company size

Who is Luis Fernando Macedo? Overview

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Quick answer

Luis Fernando Macedo is listed as PMO LATAM | MTech Systems at MTech Systems, a company with 334 employees, based in Blumenau, Santa Catarina, Brazil. AeroLeads shows a matched LinkedIn profile for Luis Fernando Macedo.

Luis Fernando Macedo previously worked as Project Manager | MTech Systems at Mtech Systems and Project Manager at Cooperativa Central Ailos. Luis Fernando Macedo holds Postgraduate Lato Sensu, Postgraduate Lato Sensu, Aligned With Pmbok Best Practices And Agile And Hybrid Approaches. from Esic Business & Marketing School.

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Email format at MTech Systems

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MTech Systems

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Profile bio

About Luis Fernando Macedo

I am a Project Manager with approximately 10 years of experience in the technology sector, integrating solutions and business strategies to optimize processes and ensure operational efficiency. Throughout my career, I have had the opportunity to lead projects across various industries, including infrastructure, logistics, application support, customer experience, continuous process improvement, analytics, and software development.My work in PMOs has involved implementing IT management methodologies and coordinating multidisciplinary teams in large-scale projects, covering processes such as Change Management, Incident Management, and Problem Management. Among the results achieved, a 60% increase in IT process maturity was a key highlight in one of the projects, directly impacting operational efficiency and customer satisfaction.I am also passionate about Artificial Intelligence and explore how this technology can transform project management and optimize decision-making. My approach is centered on the triad of people, processes, and technology, always striving to combine innovation, efficiency, and tangible results.

Listed skills include Analista De Suporte, Auxiliar Administrativo, Cabeamento, Redes, and 22 others.

Current workplace

Luis Fernando Macedo's current company

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MTech Systems
Mtech Systems
PMO LATAM | MTech Systems
Blumenau, SC, BR
Employees
334
AeroLeads page
9 roles

Luis Fernando Macedo work experience

A career timeline built from the work history available for this profile.

Project Manager | Mtech Systems

Current

Blumenau, Santa Catarina, Brasil

Manage system implementation and process optimization projects, ensuring high-quality deliverables within deadlines and budgets. Responsible for requirements analysis with stakeholders, technology selection, team coordination throughout all implementation phases, and organizational change management. Provide team training and ensure compliance with defined.

Oct 2024 - Present

Project Manager

Blumenau, Santa Catarina, Brasil

Manage credit operations projects, ensuring on-time delivery within scope and budget. Responsible for developing detailed project plans, including schedules and resource allocation, as well as identifying, analyzing, and mitigating risks throughout the project lifecycle. Prepare detailed progress reports to enhance visibility and strategic alignment with.

Jun 2024 - Aug 2024

Project Manager | Continuous Improvement In It Processes

Blumenau, Santa Catarina, Brasil

Lead continuous improvement initiatives focused on optimizing operational efficiency and enhancing user experience. Implemented ITIL and COBIT frameworks, leading projects that resulted in a 60% increase in IT process maturity. Collaborated effectively with multidisciplinary teams to deliver high-quality projects on time, achieving 97% client satisfaction.

Mar 2022 - Mar 2024

Analytics Manager | It Indicator Management

Blumenau, Santa Catarina, Brasil

Responsible for optimizing IT indicator analysis to improve data accuracy and utility for strategic and operational decision-making. Implemented results-oriented management methodologies, enhancing process performance and KPI monitoring. This approach enabled target achievement and improved adherence to service level agreements.

Mar 2022 - Dec 2023

Operations Support Coordinator

Blumenau, Santa Catarina, Brasil

Oversaw ITSM operations, managing incidents, requests, problems, capacity, and changes. Implemented continuous improvement practices (Kaizen), resulting in a 65% improvement in incident response and resolution. Effectively coordinated Service Desk teams (N1, N2, N3), elevating user satisfaction and ensuring operational excellence.

Jan 2021 - Mar 2022

Performance Analyst

Blumenau E Região, Brasil

Managed and enhanced Support Center outcomes, aligning operations with ITIL standards. Developed Power BI solutions to improve operational visibility, boosting service efficiency. Created new workflows, procedures, and processes that enhanced organizational effectiveness.

Dec 2019 - Jan 2021

Warehouse Coordinator

Distribuidora De Bebidas Cervantes Ltda.

Distribuidora De Bebidas Cervantes Ltda.

Led storage logistics and team management, ensuring product preservation and quality. Strategic planning and warehouse layout optimization resulted in significant improvements in product location and handling efficiency. Through the training and leadership of multidisciplinary teams, productivity increased by 40%.

Feb 2018 - Apr 2019

It Supervisor

Distribuidora De Bebidas Cervantes Ltda

Montes Claros, Minas Gerais, Brasil

Oversaw comprehensive IT planning and management, including IT governance and contingency strategies to maximize data security. Established advanced methodologies for efficient management of application and equipment life cycles, aligning infrastructure and information systems with corporate objectives. Coordinated third-party teams and integrated.

Jan 2017 - Jan 2018
Team & coworkers

Colleagues at MTech Systems

Other employees you can reach at mtech-systems.com. View company contacts for 334 employees →

2 education records

Luis Fernando Macedo education

Postgraduate Lato Sensu, Postgraduate Lato Sensu, Aligned With Pmbok Best Practices And Agile And Hybrid Approaches.

Activities and Societies: Participated in discussion groups and simulated projects to apply agile methodologies and hybrid project.

Information Systems, Information Systems Management

Activities and Societies: Participated in research groups and practical projects focused on systems development and data analysis..

FAQ

Frequently asked questions about Luis Fernando Macedo

Quick answers generated from the profile data available on this page.

What company does Luis Fernando Macedo work for?

Luis Fernando Macedo works for MTech Systems.

What is Luis Fernando Macedo's role at MTech Systems?

Luis Fernando Macedo is listed as PMO LATAM | MTech Systems at MTech Systems.

Where is Luis Fernando Macedo based?

Luis Fernando Macedo is based in Blumenau, Santa Catarina, Brazil while working with MTech Systems.

What companies has Luis Fernando Macedo worked for?

Luis Fernando Macedo has worked for Mtech Systems, Cooperativa Central Ailos, Ambev Tech, Distribuidora De Bebidas Cervantes Ltda., and Distribuidora De Bebidas Cervantes Ltda.

Who are Luis Fernando Macedo's colleagues at MTech Systems?

Luis Fernando Macedo's colleagues at MTech Systems include Claudia Alvarado, Vishal Srivastava, Arun Mathur, Steve Madsen, and Caden Kreppein.

How can I contact Luis Fernando Macedo?

You can use AeroLeads to view verified contact signals for Luis Fernando Macedo at MTech Systems, including work email, phone, and LinkedIn data when available.

What schools did Luis Fernando Macedo attend?

Luis Fernando Macedo holds Postgraduate Lato Sensu, Postgraduate Lato Sensu, Aligned With Pmbok Best Practices And Agile And Hybrid Approaches. from Esic Business & Marketing School.

What skills is Luis Fernando Macedo known for?

Luis Fernando Macedo is listed with skills including Analista De Suporte, Auxiliar Administrativo, Cabeamento, Redes, Microsoft Office, Promax, Mdm, and Servidor Windows.

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