Lindsey F. Email & Phone Number

Santa Clara, California, Us

-Communicate with employees across multiple clients concerning the status of their leave or accommodation requests as well as related entitlements, and benefits, while ensuring compliance with relevant Federal, State, or Provincial legislation as well as client policies-Prepare and process claims & payments for multiple clients as it pertains to their leave programs (i.e. LOA Pay programs, CA VP&PFL, STD, NY Self-Insured DBL&PFL, Canada, etc), including determination of whether each claim is payable and benefits owed, and provide necessary information to clients' payroll departments-Accurately maintain up-to-date employee leave, accommodations, and claim files -Assist with the implementation of multiple additional services across existing clients as well as the implementation of new clients -Administer the rollout of new client policy changes while ensuring clear communication of updated policies to employees, providing feedback to team leadership and client contacts, and identifying necessary points of clarification-Participate in meetings with client contacts, payroll representatives, account management personnel, and implementation personnel while taking detailed notes -Promptly answer questions from client contacts on topics ranging from the status of employee files, to maintaining compliance with external laws and internal policies. -Provide superb customer service to both client representatives and their employees throughout the leave, accommodations, and claims process

Santa Clara, California, Us

Santa Clara, California, Us

Santa Clara, California, Us

Clarksville, Tn, Us

• Provide direct administrative support to Program Coordinator with research, teaching, or program-related tasks.• Aid in the design and implementation of survey instruments such as questionnaires.• Provide assistance with the preparation of university project-related reports, manuscripts, and presentations.• Assist Program Coordinator with the design, proofreading, and upkeep of the program's website.• Draft answers to program-related questions from potential candidates in a professional manner• Design and create promotional and informational materials for the MSIO program• Perform data entry and other clerical work as required for project completion.• Evaluate and grade examinations, assignments, or papers and record grades.• Assist faculty with course management using a learning management system.• Proctor examinations.

Cincinnati, Ohio, Us

• Perform administrative duties and sales duties such as tracking and processing sales, submitting patient insurance information, and performing simple bookkeeping.• Direct sales floor and fellow employees towards necessary tasks.• Maintain records of customer prescriptions, work orders, and payments and submit patient insurance information

• Supervised up to 17 juvenile residents, including several with neurodevelopmental disorders, throughout their day both on and off campus while ensuring their safety and proper behavior• Kept an accurate report of residents’ activities and program progress• Helped train new hires in how to properly perform job duties

Lakeland, Florida, Us

• Assisted guests with their item search, check out process, and grocery delivery• Provided premier customer service to each guest• Assisted with stocking and presentation of grocery items• Ensured the store was presentable during the day and that cleaning procedures were followed each night• Helped train new hires in how to properly perform job duties

Chicago, Illinois, Us

• Provided excellent customer service• Assisted customer with ordering using both the front counter and the drive-in areas• Helped prepare and serve food for customers• Performed routine cleaning duties for the store• Helped train others in how to perform the above duties

Master Of Science - Ms, Industrial And Organizational Psychology

Bachelor'S Degree, Psychology

Major, Computer Science