Lisa Freitag Email & Phone Number

Austin, Texas

• Responsible for creating and delivering AlienVault products to its customers; including virtual, SAAS, cloud, and hardware based products.
• Review all orders to ensure they fit within the companies policies and guideline standards for quality control.
• Create and maintain renewal quotes for the Sales team to provide an accurate forecast.
• Assist the Sales team with day-to-day requests such as license extensions, sales quoting, account management, and answering various operational questions.
• Create and maintain customer licensing records within Salesforce.
• Create and manage Salesforce reports to ensure customer account cleanliness and accuracy.

Austin, Texas Area

• In charge of new employee orientation.
• Designed, developed, delivered and followed up on employee development programs.
• Worked closely with departmental managers to develop training needs assessment and define training goals.
• Worked with employees to find best practice procedures for their training
• Collaborated with team members to continuously improve training material.
• Conducted assessments of the skill levels, knowledge, and training needs.

Houston, Texas Area

• Assisted with coordinating and placing providers in medical facilities.
• Initiated communication with new providers and clients to develop new and on-going business.
• Developed marketing strategies within the targeted market.
• Conducted database trainings for current and new employees.
• Tracked and compared sales revenue to anticipated revenue.
• Point of contact for Whitaker Medical, Vista Staffing, and EmCare pertaining to open jobs and provider placements within the three organizations.

Houston, Texas Area

• Identified and qualified healthcare professionals for placements with medical facilities.
• Negotiated the recruitment, interviewing, contracting and assignment of healthcare providers.
• Coordinated and placed providers in medical facilities by effectively matching provider skill level, licenses, preferences, board status, credentials, professional certifications and designations as applicable per.
• Established and maintained communication and rapport with providers and clients to encourage a long term working relationship.
• Communicated and understood professional level service needs, provider credentials and client practices.
• Utilized a collaborative, team-based approach to taking care of providers and clients and in meeting financial objectives.

• Engaged customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported and leave satisfied.
• Inspired customers by showing them what’s possible with technology.
• Used innovative training tools to stay current, confident and complete, driving profitable growth and achieving individual and department goals.
• Accumulated and apply the appropriate knowledge and expertise through continuous learning and self-development, enabling you to provide an excellent customer shopping experience.
• Maintained your department’s merchandising and readiness to serve customers.
• Back up the sales team for phone and store pickup.

• Assisted buyers in the procurement department in reviewing and organizing supplier quotes that involved over 100 suppliers and approximately 5,000 line item quotes.
• Reviewed quotes to ensure that they were complete and identified any comments that could impact the source selection.
• Entered and maintained an Access database.
• Updated the MAPICS (ERP system) database with commodity codes for the purchasing team.
• Matched each part in the database to an internal BAE Systems commodity code.

• Worked with an audit team to identify, tag and record site assets as part of an internal audit as required by corporate policy.
• Site passed with a 100% rating due to our effort.

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Graduated May 2013

Education record