Lance Witmer Email & Phone Number

Las Vegas, NV, US

Las Vegas, Nevada, US

Las Vegas, Nevada, US

• Help support and lead Pool Operational team in generating $200K-$300K in weekly revenue; foster, maintain, and manage customerrelationships to drive revenue and meet sales goals in a high-volume, fast-paced environment.
• Instrumental in increasing sales and profit margins; train new employees on upselling, relationship building, problem-solving,communication, customer service, customer experience, software applications, and customer.
• Create 5-start positive customer experiences by maintaining extensive product/service knowledge and interacting withcustomers with an upbeat positive demeanor and customer service oriented attitude.
• Exceed at pleasing regulars by maintaining rapport and remembering names and preferences; develop regulars by buildingrapport, creating a phenomenal customer experience, and by being knowledgeable about company.
• Meet or exceed assigned monthly sales quota attainments through effective customer service, customer needs assessments,and leveraging upselling techniques; subject matter expert on all company products, services, and.
• Identify customer needs and wants; utilize effective customer service, listening, interpersonal, relationship building, andcommunication skills to guide customers in selecting the appropriate products and services that.

San Francisco, CA, US

• Managed $1M in account revenue; generated $37K of Gross New Monthly Recurring Revenue from start date; obtainedquota with a high success rate and a 45%+ close rate.
• Managed a book of business of around 2K business accounts in the Technology and SMB Financial Services industry;fostered, maintained, and grew customer accounts that have Digital or Web Self Services Plans.
• Supported team monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption andusage with customers and prospects in collaboration with internal teams and the broader DocuSign.
• Performed prospecting in assigned territory while overseeing a Business Development Representative (BDR); collaboratedand partnered with BDR to build value for accounts looking to expand digital footprint with DocuSign.
• Helped customers integrate current software and services with other systems already in place such as SFDC (Salesforce),Applied EPIC, Vertafore, AMS 360, Encompass, Calyx Point, etc.
• Oversaw sales cycle from start to finish including prospecting, detailed discovery, pain point discovery and resolution,building/selling value, demoing products/services, providing quotes, preparing contracts, and.

Henderson, Nevada, US

Remained calm and collected during stressful, high-pressure situations; provided an assessment of patients, determinednecessary care, and delivered emergency services by utilizing appropriate medical techniques and equipment.Documented patient information, condition, and treatment while maintaining confidentiality and patient rights.Provided superior.

• Ensured safety of the boat and everyone on board
• Addressed guest needs, questions, or concerns to create an optimum experience onboard
• Led other crew members in emergency procedures – EMT Certified
• . Helped to coordinate/facilitate logistics of onboard events including set up/takedown

• Constructing cocktails and serving a full food menu
• Recruiting new “regulars” by providing friendly and efficient customer service
• Worked as part of a team, helping coworkers to improve workflow and service
• Assisted in every aspect of front of the house operation