• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails. • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders. • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations. • Contributed to a positive work environment through effective teamwork and communication with colleagues. • Experienced in fostering a welcoming atmosphere by cultivating rapport with guests and adeptly handling diverse customer preferences and requests.

• Proficient in utilizing industry-leading techniques and equipment to consistently deliver top-notch cocktails, enhancing overall customer satisfaction and retention. • Skilled in creating engaging and memorable experiences for patrons through personalized drink recommendations and attention to detail in drink presentation. • Achieved the highest per-person average and maintained it month to month. • Memorized the restaurant's tapas ingredients and wine list. Resulting in being skilled at anticipating, identifying, and fulfilling guest needs and up-selling. • Frequently assisted colleagues, including kitchen staff, to promote teamwork and smooth out rush hour workload. • Successful at multitasking while maintaining to be professional and courteous.

• Responsible for all accounting functions including payroll, accounts payable, accounts receivable, and financial reporting for a restaurant group with 3 locations.• Automated manual processes and integrated disparate computer systems utilizing Visual Basic Macros, saving increasing data reliability and reducing costs.• Reported directly to the COO and advised on ways to improve the financial performance of the company.• Worked with an outside CPA firm to prepare year-end filings and tax returns.

• Helped students with computer software issues. Such as assisting them in Microsoft Office products and basic Windows OS operations.• Supported computer lab management with computer hardware related issues. Like, fixing monitor display connectivity and the computer peripherals.

• In charge of food orders preparations and packaging to be sent via a courier.

• In charge of the cash register and customer grocery purchases.