Lilian Gaithe Email & Phone Number

Gilbert, Arizona, United States

Responsible for the HR strategy supporting the overall business plan and strategic direction of the organization. Work with management as a strategic leader and consultant that oversees the People Success (People Operations, Learning & Development, Diversity, Inclusion & Belonging, Total Rewards, People Business Partners) and Recruiting functions..

Scottsdale, AZ

Report directly to the CEO and active member of the global strategic team. Serve as a business partner to executives, management, and staff helping them achieve excellence. Responsible for building and implementing a comprehensive human resources strategy in support of business needs. That strategy involves all areas of human resources: organizational.

Tempe, AZ

Providing corporate wide direction for the company’s human resource initiatives. Leading organizational change, leadership development, learning, talent acquisition, diversity, executive compensation, performance development, benefits and the execution of HR processes. Working with management to facilitate the restructuring and growth of MDI and it’s many.

Report directly to COO and President of the company. Transformed HR from administrative role to strategic Human Resource Management role, including working with senior management to drive key business and implement performance initiatives. Oversee workforce development and management ensuring company is appropriately staffed. Extensive exempt and.

Assist with new hire benefits enrollment and open enrollment. Assisted employees with policy interpretation and qualified family change in status. Main contact for employee benefits questions. Conduct new hire orientation. Created and implemented Continuous Quality Improvement Program, Benefits Newsletter, All Employee Meeting Agendas, Benefits Fair and.

Process the enrollment forms, child support orders and change in status forms for active team members. Receive incoming Human Resource inquiries via mail and phone, with increased productivity during tax and open enrollment periods. Create a run reports for statistical analysis and streamlining processes. Create written procedures for the PeopleSoft Team.

Assist the HR Director with employee relations, compensation, group benefits, safety and training. Responsible for the recruitment and selection of all hourly employees which includes: screening, interviewing, conducting references, background checks and occasional drug and physical ability testing. Strategically forecast the amount of applicants required.

Monitor the collectors' inbound/outbound calls to insure the collector is using great customer service and negotiation skills to cure the account and remove it from delinquency. Once evaluated, the collectors monitoring results are entered in an Access database to produce reports which I share with the supervisors. Train the supervisors in the various.

Monitor the calls that are taken in the call center to insure that the CSR's are providing accurate information in a timely manner utilizing courteous customer service skills. Once evaluated, an employee is given one on one coaching to provide constructive and assuring feedback. Work with the supervisors and the training coordinator to identify the areas.

Mba, Business Administration

Education record

Bsbm, Business Management