• Led product development for next generation settlement and compliance tools for agent networks. • Successfully championed for the adoption of a consolidated platform to support agent interaction with Western Union. This resulted in a more streamlined experience for agents across multiple agent facing systems while decreasing cost and complexity of system maintenance for Western Union.• Managed product portfolio consisting of Developer Portal, Modernization of API Design and Management, and Partner Integration Management.• Led engagement with multiple groups to help design the next generation partner portal, resulting in decreased partner support costs.• Worked across multiple departments in order to help eliminate silos and move the organization to product based mindset.• Led engagements with multiple stakeholders to help develop the next generation of Western Union APIs, resulting in decreased integration time for digital white label patterns.

• Drove organizational transformation, as part of the leadership team, in support of Petersons ownership change from Nelnet Solutions to Triangle Digital Ventures.• Led mobile development team in the architecting and developing of n+1 applications in support of both D2C test prep business and partner integrations The application supports both shared identity and course progress with our browser based offerings.• Led multiple devOps initiatives at Petersons Including: the architectural redesign into AWS; the databases optimization for performance and cost; and the implementation of security best practices.• Working with the product team, provided technical leadership and oversight in the redevelopment of Petersons.com resulting in 20% increase in YoY increase in user traffic, a 97% increase in YoY direct leads to partners, and 300% pooled leads.• Architected and implemented multiple platform/partner integration including DoD (Dantes) and Austin Independent School District.• Lead integration of third-party Identity Provider (Auth0) across multiple platforms. • Rapidly developed prototype of D2C test prep business model, resulting in 500k in annualized revenue at the end of the first year.• Lead LMS migration from homebrewed system to industry leading third party (D2L).• Provided technical due diligence and help execute 3 acquisitions.• Managed all aspects of 24 person engineering including hiring, mentoring, and performance evaluation.• Responsible for all organization software and hardware acquisitions.• Occasionally dive deep, alongside my team, to solve the hardest challenges.• Managed vendor and staff agency relationships.

• Successfully lead multiple enterprise product integrations through two company acquisitions, ultimately displacing previous RealPage flagship product• Redesigned product infrastructure and lead effort in fully re architecting product for AWS deployment • Responsible for requirement gathering and solution architecture across multiple concurrent projects• Regularly interfaced with multiple clients throughout the sales and implementation cycle• Responsible for establishing relationships and integrations with multiple industry partners• Redesigned underlying data architecture of product to ensure performance criteria were met in support of 60% year over year growth• Designed and implemented API in order to facilitate data exchange across company products• Optimized operational support structure to support rapid expansion of customer base• Managed day-to-day support efforts across multiple real-time Property Management System integrations including: Yardi, OneSite, MRI, and Resman• Oversaw day-to-day management and staffing of on-site/offshore 9 person development team

• Responsible for expanding department from a 2 person domestic team, to a 9 person distributed development team including hiring, budgeting, and management• Helped architect expansion of AWS infrastructure to support a 5 fold increase in customers• Architected, planned, and executed the construction of a reporting database which normalized data across 3 separate system allowing for pricing analysis of system • Integrated exists billing system into companywide billing solution allowing for the rollout of tier product suite solution • Integrated multiple OTAs, including Booking.com, Expedia.com and Airbnb. • Architected the build to us partner API, allowing for a 2 fold increase in the number of integrated OTAs, by eliminating the need for a custom integration which each OTA• Lead Cloudbeds participation in Expedia's first ever partner hackathon. Proof of concept submission was later developed as a function component of the product.

• Managed distributed onshore and off shore development team including hiring, evaluation, and day-to-day management• Introduction of Kanban methodology and streamlining of company project planning• Architected, planned, and executed the redesign of the custom CRM tool.• Architected and planned the redesign of the custom timecard system, including mobile implementation

• Management of distributed 7-person development team including coordination of systems,architecture, design and SEO optimization• Responsible for full-life cycle site redesign including:o Specification and design of new consumer facing site resulting in a 4-fold increase in online conversionso Specification and design of new administrative order fulfillment engine, and content management systemo Redesign of database and migration of 10+ years of order history into new schema• Provided leadership in support of company-wide restructuring in order to improve employee productivity through cross-training, optimization of business practices, and identification andpromotion of in-house talent• Provided leadership in the establishment of formal business analysis practices includingdevelopment of data modeling, sales analysis, and overall strategic planning• Established company wide quality controls including productivity statistics, protocols for scalingcustomer service staffing and infrastructure, and disaster recovery• Established protocols for the on going optimization of site usability, ensuring PCI compliance,and evaluation of developing technologies• Provided support for partner website integration across multiple languages and frameworks including: C#/.NET, PHP, Word Press, Drupal• Management and integration of 3rd party vendor relationships• Introduction of Agile methodology and streamlining of company project planning• Designed and developed marketing microsite engine and partner management systems

• Responsible for ensuring platform and database performance and scalability in support of13,000+ client schools• Developed custom data mining toolset for analysis of student behavior and system usage.System allowed import and analysis of 10+ years worth of historical data• Developed toolset for real-time monitoring student activity within the system, across multipledata centers• Developed custom server performance monitoring tool set in order to facilitate hardware andnetwork infrastructure scalability planning• Developed data migration and archiving toolset to improve MySQL database performance, whilepreserving historical data integrity and maintaining system access to all historical data• Responsible for analysis of various 3rd party tools in order to help facilitate purchasing decisions• Optimized apache server configuration, including caching and URL management system• Responsible for 3rd party reporting integration with the New York City Department of Education

• Responsible for review and implementation of cross-browser compatible corporate websiteredesign• Developed specification and implemented lead-generation micro, mobile, and Spanish site withcustom CRM controls and integration with Microsoft CRM• Developed, for distribution, partner lead-generation microsites in various languages and frameworks including: C#/.NET, PHP, Word Press, Drupal• Developed custom text message based appointment notification system• Developed custom consumer facility locator tool and administrative control module• Developed custom partner fraud detection system for partner integrations

• Analyzed business requirement/TIBCO diagrams as part of the migration of existing paymentplatform in order to ensure completion of documentation• Ensured developed code followed Fusebox 4.0 (Model-View-Controller framework) standardsand adhered to Cricket Communication object oriented coding and documentation standards• Participated in the first zero-defect, on schedule product launch in the history of CricketCommunications

• Responsible for review and analysis of new requirements including interfacing with product team and business stakeholders in order to ensure that requirements were both technically feasible and deliverable within the scheduled time frame• Led gap analysis effort for site migration to Drupal from legacy custom Cold Fusion front-end framework and .NET backend framework. Effort required analysis of functional interdependencies and conversion prerequisites for successful migration• Managed content syndication integration with multiple third-party vendors including National Cinema Media and NowPublic• Provided mentoring and leadership to a team of 10 developers and support staff• Implemented memcached caching on servers, reducing page load time by 50%, in support of expansion to 240 markets in the United States and Canada• Designed and created auditing systems and reporting gateway for Google newsworthy tool and local Incentive program increasing internal quality control and staff productivity through compiled business metrics

System Analysis, Project Management & Leadership:• Assisted in corporate transition from waterfall development model to Agile model. Transitionresulted in increased productivity, product quality, inter-departmental communication andcorporate-wide transparency• Created and managed multiple concurrent project plans by implemented scrum best practicesincluding retrospectives, iteration and release planning• Created company standard for migration from procedural coding practices to Object Orienteddesign through CFC migration of code base and subsequent layered/OO architectureimplementation• Designed documentation standards for corporate knowledge base and implemented company-wide intranet & documentation.• Provided leadership and mentoring for 7-man development staff• Responsible for optimization of code, query, and database performance including creation andmodification of stored procedures, triggers, and cursors. Designed, implemented and tunedsearch and analysis algorithms for various business intelligence metrics• Developed and implemented patented queuing algorithm to optimize tutor utilization (Patent number: 11/367,284). Development of algorithm involved modeling idealized tutor utilizationscenarios• Designed and created web-based assessment engine for the Texas Department of Education• Designed and created site-specific XML model for dynamic content and functionality includingdevelopment of a customized XML parser• Developed Flex-based desktop application to streamline CRM process resulting in reducedfulfillment time and increased customer satisfaction• Developed token base authentication schema for access to CFC resulting in enhanced role-basedsystem security• Created and implemented web services for seamless integration with partner websites(eCollege, Hough Mifflin, Blackboard)

• Assisted in the requirement gathering, planning, and technical analysis• Analyzed and optimized the business model with focus on technology integration• Involved in the design, development, and maintenance of code• Standardized code to comply with eventual mod_perl conversion• Performance tuning and optimization of MySQL systems

* Involved in the development/design and delivery of MovieGallery.com (Third largest national movie rental chain) * Developed database driven webpages via PERL/MYSQL solution * Integrated third party content into existing site * Designed and implemented real-time interactive reporting system

• Designed Wine Catalog and Supplier Information System for sales force using Visual FoxPro. The application imported data from a AS400 backend into a database optimized for sales inventory reporting. • Produced inventory and sales analysis/reports for product line management• Designed and created customer profile database