Llowelyn Ocampo Email & Phone Number

Saint Louis, MO, US

Saint Louis, MO, US

• Provides leadership and expertise on all aspects of regulatory compliance to ensure the commercial business teams meet the state and federal health regulations.
• Thoroughly reviews departmental policies and procedures and process documents annually.
• Responsible for researching and responding to regulatory audits.
• Effectively coordinates and manages project teams impacted by new or amended regulations ensuring existing business practices and systems become compliant.
• Promptly informs senior management of potential areas of compliance risk and offers solutions to mitigate those risks.

Woodland Hills, California, US

• Subject matter expert in a new sales system implementation project, company transition, and on projected related to Employer Group setup.
• Found areas of new business processes for more efficient production, which aided in the acquisition of a billion dollars of new business revenue in Q4 2015.
• Created daily dashboard for open enrollment activities. Created and implemented daily, weekly, and monthly reports for departmental tracking of production, turnaround time, and accuracy for full-time and temporary.
• Created training manuals for new processes.
• Project managed the hiring of as many as 120 temporary associates during annual open enrollment for seven Supervisors for three consecutive years. Responsible for weekly reporting and ensuring the temporary budget was.

Woodland Hills, California, US

• Created and implemented reports to track production and accuracy for temporary associates.
• Created and implemented reports to track backlog and production of employees.
• Subject matter expert in a new sales system implementation project, company transition, and on any other projects related to Group Installation.
• Created and implemented new business processes for more efficient production.
• Created daily dashboard for open enrollment activities.
• Constantly brainstorming ideas to find new projects that could benefit the business.

Woodland Hills, California, US

• Worked on system migration configuration.
• Tracked and monitored all aspects of the installation process for new groups, creating timelines/work plans, monitoring results to ensure all internal operational targets are met.
• Prepared reports and documentation concerning new sales activities and projects, reporting results to management and Sales on a regular basis.
• Facilitated pre/post client meetings regarding new sale activity and travels to client offices to participate in pre-enrollment meetings communicating timelines and expectations.
• Represented Membership in new product implementation meetings, evaluates project plan, communicates reasonable timelines, facilitate sub-group meetings to discuss Membership impact, and prepares business requirements.
• Responded to new group Request for Proposals with emphasis on troubleshooting any potential barriers or concerns.

Woodland Hills, California, US

• Reviewed the accuracy of routing Group Sales Notifications (GSN) and supporting documentation prior to loading group in ABS.
• Provideed detailed feedback to Marketing and Underwriting regarding correctness and completeness of the GSN following established standards.
• Communicated with Marketing, Underwriting, and Contracts to obtain clarification or resolve problems in processing.
• Loaded group level data and rates onto the ABS system for new and renewing accounts.
• Performed regular and periodic group maintenance as required.
• Requested new plans and coverage codes from Policy and Contracts and follows to ensure correct code is received.

Woodland Hills, California, US

• Maintained accurate eligibility records for assigned line of business. Entered system eligibility data on a daily basis, including new enrollees, changes, and cancellations.
• Conducted periodic audits of group eligibility data.
• Reconciled group eligibility report to monthly statements.
• Responded to all written and telephone eligibility inquires from individuals or assigned employer groups.
• Researched information on subscribers to resolve problems and disputes.
• Maintained quality and production standards as outlined by the department.

Bachelor Of Science (B.S.), Criminology

Education record