Lisa Gatwech Email & Phone Number

Ottawa, Ontario, Canada

•Apply expertise in business administration, record keeping, planning, policies, procedures, scheduling, andrelated responsibilities to ensure productive operations•Monitor 100+ rooms in national defense premises to detect and prevent signs of potential threats and ensure security of the building• Monitor and authorize entrance and departure of employees, visitors to maintain security of premises.• Operate telephone switchboard to answer, screen, or forward calls.• Compile, sort and verify the accuracy of data before it is entered.

Toronto, Canada Area

•Assist an average of 40 customers per day in finding or selecting items, and provided recommendations that generated additional 3k sales revenue•Implemented new customer service strategies, increasing customer satisfaction•Assisted team members when necessary in handling cash registers, organizing inventory room, unloadingmerchandise.•Stock, replenish, and organize inventory with accuracy and efficiency, completing these functions 10% faster than the average associate

Ottawa, Canada Area

•Responsible for go-backs, folding jeans and tanks, and helping in the fitting rooms•Interacted with a wide variety of customers, and assisted in finding sizes for all ages•Resolved customer concerns and complaints independently when needed

Ottawa, Canada Area

- Received and processed payments by cash, cheque, credit card or automatic debit- Provide information to customers- Calculated foreign currency exchange- Calculated total amounts received at the end of work shift and reconcile with total sales