Lawrence Farlow Email & Phone Number

Atlanta Metropolitan Area

After nearly forty years in the telecommunications industry, under four different banners from AT&T to Nokia, I have retired to spend more time with my family and friends, do some reading, writing, and traveling, and be a more active volunteer at my church.

Atlanta Metropolitan Area

Lead and participate in business improvement projects for the HWS reverse logistics organization including process improvement, system implementation and vendor procurement. Support day-to-day HWS Network Infrastructure business as required to meet KPIs and ensure customer satisfaction.

Atlanta Metropolitan Area

Support Hardware Services billing processes. Responsible to maximize revenue, minimize and correctly allocate cost and ensure customer delivery metrics are achieved.Identify opportunities for process improvements, develop and document solutions, including developing and delivering user training.Track errors and identify root causes leading to system enhancements / process improvements.Interface with external customers as needed to troubleshoot and do root-cause analysis to correct billing errors and close process gaps.Work with Nokia customer teams to design custom solutions as needed to meet customer metrics and expectations.

Alpharetta, Georgia, United States

Responsible for global tracking of business activities including global metrics reporting, headcount identification and work group mapping as well as summary reporting & management of expenses and inventory.Managed headcount reporting, work group mapping and reconciliation for the Repair & Exchange Operations group which included over 500 employees word wide. Through regular meetings with regional leads, ensured that global headcount remained in sync with corporate objectives for all regions (CALA, EMEA, NAR, APAC, China)Worked with regional contacts to implement new guidelines for contract workers to reduce the number of contractors worldwide by 10%.Participated in annual budget process and prepared data necessary for year end reviews with executive management.Managed Oracle based data warehouse used by CFO team to track details associated with customer warranty expense.

Alpharetta, Georgia, United States

Responsible for tracking a significant portion of revenue & cost for a $1.5 Billion organization.Served as link between finance and the leadership team insuring that the organization's revenue and gross margin were accurately reported. Monitored, measured & supported the key metric targets defined in the operating plan.Conducted special financial studies and analyses at the request of upper management and business partners.Managed the activities of one Business Analyst, providing guidance and coordination of tasks.

Alpharetta, Georgia, United States

Designed and prepared weekly / monthly revenue & gross margin reports.Responsible for maintaining balance between general ledger inventory accounts and actual stock on hand at the Charlotte Global Repair Center.Journal entry preparation and account reconciliation as needed.

Alpharetta, Georgia, United States

Directed the activities of six cost accounting associates.Responsible for monthly sub-ledger to ledger reconciliation and attestation for three Global Provisioning Centers. Accountable for approximately $35 million of inventory annually.