Highly skilled and dedicated professional with a solid career in the automotive industry since 2010, covering various aspects from customer service to strategic operations management. Currently serving as After-Sales Manager at Cia Verde Iveco, leading teams of technicians, mechanics, and after-sales service representatives. My role involves supervising and coordinating these teams, ensuring the achievement of performance goals and maintenance of quality standards.Previously, at Ford Motor Company, I fulfilled several key roles including sales and operations planning for Latin America, where I coordinated production and launch programs for flagship models such as the Ford Transit, Mustang, Bronco, Territory, Maverick, F-150, and Mach-E. I served as the South America focal point for global data consolidation, leading meetings with regional and global teams to ensure effective deliveries and seamless integration of production plants with other areas such as Finance, Product, Sales, Material, and Logistics.Earlier, I held significant positions including Marketing Communication Analyst, where I supported all digital initiatives of Ford and coordinated strategies for paid traffic, SEO, and development of advertising materials. Additionally, I worked in corporate sales, analyzing competitor actions, devising strategies for direct sales, and managing relationships with VIP clients.My professional journey also includes experience as a Business Analyst, where I presented wholesale, retail, and inventory results, and coordinated sales incentive programs, as well as being recognized for outstanding contributions at FENATRAN.I am a versatile professional with robust analytical, leadership, and communication skills, capable of tackling complex challenges and driving business growth. I am excited to apply my diverse experience and accumulated knowledge over the years to contribute to the success of your organization.