Lorran M. is a Software Developer at Indusmart. They is proficient in Espanhol.
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Software DeveloperIndusmartPorto Alegre, Rs, Br -
Technical Support AnalystPagbrasil Oct 2021 - PresentPorto Alegre, Rio Grande Do Sul, BrasilKey Achievements: - Spearheaded automation initiatives, streamlining obsolete ticket checks (reduced processing time from weeks to minutes) - Developed automated onboarding scripts, reducing client account creation time from 2 hours to 10 minutes. - Led the implementation of Spanish language support, enabling the acquisition of over 20+ Hispanic clients. - Provided 1st and 2nd-level IT support, resolving issues to enhance colleague productivity. - Collaborated… Show more Key Achievements: - Spearheaded automation initiatives, streamlining obsolete ticket checks (reduced processing time from weeks to minutes) - Developed automated onboarding scripts, reducing client account creation time from 2 hours to 10 minutes. - Led the implementation of Spanish language support, enabling the acquisition of over 20+ Hispanic clients. - Provided 1st and 2nd-level IT support, resolving issues to enhance colleague productivity. - Collaborated with developers to document new features and functionalities, ensuring accurate technical documentation.Core Responsibilities: - Resolve technical challenges promptly and efficiently, ensuring a seamless customer experience. - Collaborate with product development teams to document new features and functionalities. - Provide first- and second-level IT support to colleagues and end-users. - Assist with onboarding and training new employees. - Stay abreast of emerging technologies and industry trends.Technical Skills: - Vue.js, PHP, MySQL, Git, Jira, Zendesk Show less -
Information Technology InternCompanhia Siderúrgica Nacional Apr 2016 - Dec 2016Volta Redonda E Região, BrasilKey Achievements: - Developed the "Pare e Observe" system, a VBA and Access-based system that optimized occupational safety management procedures, receiving a commendation from the company's safety manager. - Enhanced employee productivity by resolving IT issues efficiently and minimizing downtime.Core Responsibilities: - Provided IT support to colleagues, resolving technical issues and troubleshooting problems. - Participated in the development… Show more Key Achievements: - Developed the "Pare e Observe" system, a VBA and Access-based system that optimized occupational safety management procedures, receiving a commendation from the company's safety manager. - Enhanced employee productivity by resolving IT issues efficiently and minimizing downtime.Core Responsibilities: - Provided IT support to colleagues, resolving technical issues and troubleshooting problems. - Participated in the development and implementation of technology-based solutions to streamline internal processes. - Gained hands-on experience in managing IT operations in a large corporate environment. Show less
Lorran M. Education Details
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Computer Science -
Astrophysics -
Informatics
Frequently Asked Questions about Lorran M.
What company does Lorran M. work for?
Lorran M. works for Indusmart
What is Lorran M.'s role at the current company?
Lorran M.'s current role is Software Developer.
What schools did Lorran M. attend?
Lorran M. attended Pucrs - Pontifícia Universidade Católica Do Rio Grande Do Sul, Universidade Federal Do Rio Grande Do Sul, Escola Técnica Pandiá Calógeras.
Not the Lorran M. you were looking for?
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Lorran M Oliveira
Belo Horizonte, Mg
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