Project Management:• Lead projects related to IT deployments for Commercial Activities. Ensure that projects are completed on-time, within budget, and according to defined acceptance criteria. • Agree with stakeholders and project team the communication plan to keep track of the project: Develop and communicate project plans, status reports, risk and issue logs, calendars, resource schedules, budgets and other reports following Project Management Institute methodology.Functional Support SAP SD / MM: Customize SAP functionality to satisfy business requirements and business process design.• Provide support to the business to identify process gaps and help to provide a practical solution. • Provide the Service Delivery Team with technical specification according to business requirements.• Lead quality testing execution with the professional team and business team. Ensure that documentation and proper training is given to end users.• Provide support to develop an interface between SAP and other business applications, such as Direct Sales Application.• Keep Service Level Agreements up to date. Monitor support tickets.• Coordinate Business Continuity Plan execution with the business once a year. • Functionalities implemented the following business requirements:• Excise Tax Process: Automated calculation and report generation with the cigarette tax, which must be submitted before authorities daily. This development had involved some element from modules: MM, SD, and Finance.• Sub-Contracting scenario: To help the business to execute daily production of particular products at a third party facility.• Sales to employees• Improve procurement processes by implementing Outline Agreements and Framework Order functionality.• SAP SD integration with other commercial applications. Ex: Direct Sales Applications.

Factory applications Support: .• Tobacco Processing Plant applications upgrade. Which comprehended Statistical Process Control application, and reporting tools necessary to grant real time process monitoring. • Finished Goods Weight Control application: Software Design, develop and implementation. Small application to control that each Case received into fiscal warehouse was compliant with expected weight, this helped to avoid missing packages into the Shipping cases. This Helped to reduce almost to 0% amount of customers claims related to missing products on their orders.• Product tracking applications support. Full support to Logistic área to have tracking applications updated as per Philip Morris requirements. Full integration of tracking functionality with Direct Sales application, called iSMS and was developed by IBM as a global solution to handle Direct Sales activity.• Deployment of new application for time and attendance. Replacing obsolete application by a more reliable one, provided by BOSCH that allowed integrating all of the company facilities into a single application. Was an opportunity to take advantage on existing infrastructure with dedicated connections among head office and other branches. Functional Support SAP MM: • Manufacturing Requirements Planning (MRP) Process realignment. It consisted in having this process integrated with SAP, which helped to improve direct materials planning by anticipate purchases taking into account security inventories and vendors lead times.• Support the business to implement Outline Agreement scenario in SAP that helped to automate regular purchases and at the same time, it empowered each functional unit to manage its purchase activities in a more dynamic way. • SAP MM functional support to help end users with daily support and gather new requirements for process improvements. Alternatively, evaluate a standard functionality that could help to fulfill the request.

• In charge of logistics operations for Air and Sea activities at the two main ports in Venezuela such as La Guaira and Puerto Cabello.• Yearly action plan preparation in line with the company strategy. Mainly focused on granting better profit, lower costs but always keep quality of service for the customers. Established local alliances which helped to have a more extensive portfolio of services and at the same time, the company had access to better benefits that could be transferred to the customers with no extra costs. • Operations Department Restructuring. To cover all of the areas of operations it was required to have staff involved in each part of the process. Therefore, everyone became an expert on the operation as a whole rather than to be dedicated to a single activity, and this made possible to cover specific details on the business with the same team but more efficiently. • Provide better training to staff to grant better quality on information submitted before customs authorities. • Assure business continuity by update permissions before all of the legal entities.

• Project leader for Terminal and Vessel planning applications. Developed by Tideworks Corporation, and used in Manzanillo International Terminal which is one of the biggest terminals in Latin America. These two applications: Spinnaker and Mainsail required coordination of a cross-functional Team based in different countries, such as Panama, Valencia (Venezuela) and Puerto Cabello (Venezuela). More than 4300 hours alongside 11 months covering: • Information gathering.• Modeling• Process mapping• Training• Go LiveBeing fully supported by Tidework staff was possile to accomplish planned date for GO Live. • Support as process auditor under the guidelines provided by the Business Alliance for Secure Commerce (BASC). Helping corporate auditor to review correct application of company standards and procedures.